
Most of the reviews here are for the gym side of this facility and I agree it is fantastic. Today however I had an appt upstairs with the imaging staff for my first ever CT scan. First off they were operating on Memorial day which surprised me; I honestly thought there was a mistake. The staff in general were polite and efficient. The radiologist specifically was amazing. I have what we all sarcastically refer to as white coat syndrome, which means doctors, nurses, and hospitals make me really nervous. He made sure I was comfortable and told me not to worry. He explained every bit of what was going to happen during my three phase CT, and what to expect. He let me ask all kinds of random radiology questions between scans to keep nice and calm. When I appologised he told me that he actually appreciated it because it made the time go by faster. He allowed me to feel almost as if I was simply attending a panel about radiology, and I could almost forget about the giant x-ray machine that I was sporadically going in and out of.
While I don't know if anyone can be completely calm and relaxed if they are in need of a CT; I can honestly say this was one of the most pleasant medical appointments I have ever had. I was very pleasantly surprised. That one is a keeper....
Read moreReceive mail stating that I owe past due amounts from November-December.. an that it was written off as bad credit ! The collection is showing that I owe 230.. what I’m trying to figure out is I STOP working at singing river in sept 2023 before I even stop working there I went to the establishment an told a worker that I will no longer be working there so I will not be coming to the gym anymore , not once did the worker say I needed to fill out a cancel sheet ! Maybe the reason they didn’t mention the cancel sheet was bc the system was down at that time (singing river did get hack around that time ) however this is not my fault … I should have to pay no 230 ! This will not go...
Read moreThe workout classes at this place are great, but the schedule doesn't really work with my job. I received an email stating the rate was going up $5/month, so I cancelled the membership as I wasn't able to go to the gym anyways. I later received several emails stating my credit card payment was returned and they would send me to collections. I responded and then followed up with a phone call. It took a while to receive a response from anyone and finally did today. I would advise everyone to take their business elsewhere as they do not respond within a timely manner and they will threaten collections over cancelled...
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