I've had to reach out TWICE now to have repairs done on poorly installed gutter downspouts. They actually responded quickly and sent someone to repair a terribly installed elbow(Angel was great) the first time, but now I can't get them to answer or return my call after having left 3 messages after a SECOND elbow started dripping so loudly that it keeps us up at night. Maybe they will see this post and get back in contact with me. Also, the message on the phone says they close at 4:30, as opposed to 6pm which is what is displayed on here.
UPDATE** Issue resolved. Spoke with Jesus on Friday, he was apologetic and told me that he would have someone out to fix things between 8-12 on Saturday. TJ was outside before 8:15. He repaired the problematic downspout and then proactively adjusted a couple of others that could potentially be a problem down the road. He also cleaned out the gutters which is "technically" a separate service. I am very satisfied with the response. If I have any additional issues down the road, I am confident that they will be taken care of in the professional manner in which TJ handled things...
Read moreWorst customer service I have EVER experienced with any home improvement project. We had gutters installed by them and while the price was great, their performance was not.
We examined the gutters shortly after the install and noticed that the screws holding them to the house were not in place and appeared to barely be securing the gutter on to the house. I called and after numerous phone calls got someone on the line. They scheduled an appointment for Saturday. They said they could not guarantee a time so we cleared our schedule and planned to stay at home all day.
THEY NEVER SHOWED UP We continued to call and explain our situation but no one seemed to care. They setup another appointment for a Saturday (which is when they complete repairs) and they said they would call before they came. And once again, no one called and NO ONE SHOWED UP AGAIN.
Months later we are still trying to setup a repair and the company will not issue a refund for this non sense and they will not come repair their work. Absolutely unacceptable business practices. No matter their price, AVOID THIS COMPANY...
Read moreI contacted three companies, all three responded and Jesus Flores of Florida Seamless was the only one to show up for an estimate on Wednesday, April 11th. I agreed with the price and was stated that the job would start sometime during the week of the 23rd. I received a call on Saturday the 21th and I was scheduled for the morning of Thursday April 26th.
TJ and Kevin arrived about 9:00 AM and did fantastic work. It was 11 downspouts and 250 feet of gutters. It was completed in 2 1/2 hours and they worked non stop. They were very polite and took care of a few concerns I had. Excellent workers.
8/13/2020 It's two years later and I needed a 30 ft section of gutter installed that I did not have done the first time. Working with Kerem, I was able to get on their schedule within a week of a phone call. I was scheduled for Thursday but after receiving a call from them, due to rains for the past month, they were two days behind. Edwin arrive Saturday and did a wonderful job. Very pleased...
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