Rent 1st - Pauls Valley — Local services in Pauls Valley

First of all you never use foul language towards you customers, Secondly reps if you need to get a call back from the customers about an issue BE SURE to tell them. With that said, Saturday my dryer went out and I called Monday, they said they would be here,I also told the lady that I use to rent from AARON:S and got a newer set for like $30 cheaper, I let that go by thinking they didn't serve my area. The lady planly said that just to bring in my paper work and they would match the deal. Well i was like okay ( I stayed home all day Monday), well here it is Wednesday and I made my payment only to find out THEY DON'T COMPETE WITH AARONS so they wont match the payment, They was suppose to be here at 3 and still nothing. but lets not get upset about the whole deal cause customers have nothing to do but wait on them all day!!!! Time to find a different...

The absolute worst experience ever! We were told we were getting a new set but received used. Movers damaged the vent in my wall when the delivered washer and dryer and said they couldn't do anything about it. We called to have them come get the set because I found a brand new set for less money in Ada and the time we scheduled for them to pick it up they never showed and stopped answering the phone. We went to the store to ask about pick up 4 different times and each time they blew us off. I waited for 5 HOURS for them to pick up their stuff just to go back to the store and they had locked up and left for the day! Customer service said they will call the store and ask them to call me to schedule a new day to pick up. Biggest joke of a business I have ever seen!!! Horrible from start to what should have ended but I'm still fighting to get...

This is not a company I would give even one star to. We went in paid for a table and queen mattress. Got the mattress didn't like it have now been waiting for the table for 2 weeks and another box springs and mattress. On the day my payment was due I got a "courtesy call" about it being due that day. But can't get a courtesy call about not receiving my items. I called to get it all picked up and am still waiting. Every time I call I get some of the stupidest excuses why they have not been here. I am told Aaron's delivers to Paul's Valley I would never suggest anyone use this place. ...