Place is a joke, last prescription i filled was for 2weeks supply of medication which would have been 30pills, I get home and they only gave me 4? I quickly rush back to the store and they proceed to tell me they did not have enough medication in stock so only gave me a 2day supply without letting me know a damn thing?? Then they tell me they will have the medication the next day I go in the next day and they still donāt have it at this point I was on my last day of the 2 day supply they have gave me so I kindly asked if they could send the script over to the CVS down the road and they continued to tell me that they canāt that it was already a partial refill when my health insurance was not even applied to the partial refill so how on earth can you not send my prescription to the other CVS because you want my insurance money? Thatās exactly why they didnāt tell me in the first place they didnāt have enough or else they knew I would have to my prescription elsewhere . This is wrong you should not play with peopleās medications like this what if I was going on vacation and didnāt check that bag of meds until i left? This is medication my body needs to properly function CVS is playing an extremely dangerous game and will be hearing from my lawyer very soon considering this is a form a Malpractice every patient should be informed if their medications can not be properly filled that is the job of the pharmacist to make sure every thing is ok and where it needs to be terrible place will be switching to walgreens once they decide to give me the rest of...
Ā Ā Ā Read moreVery unprofessional I won't be coming back here. I was here for a covid vaccine my 4th shot. The pharmacist asked if I was immunocompromised and I asked why .... he said because I didn't check yes on the questionnare and I know I did. I'm sitting with my boyfriend and he got his, I look down and my appointment was canceled. I now understand type two diabetes/ Hashimotos Thyroiditis are not immunocompromised conditions unless the pharmacist see's otherwise it's at their discretion. I was honest with what condition(s) I had .... I didn't have to disclose what the imnuno compromised condition(s) were. Secondly no one told me it was canceled I had to go up to desk and ask why. Very, Very, unprofessional I'm very disappointed in how ya'll handled the situation and disgusted... it was at your discretion.... there are so many people lying saying they are immunocompromised and aren't just so you're aware.... half of you aren't and are getting the 4th shot just because you're a medical professional and others because they lie. Thanks for keeping it professional. Oh and they proceeded to write on my covid card before they cancelled the appointment. Great judge of character ! š I'm not a hard person to deal with even tho I was upset I said thank you for your time we are allset let's go to my boyfriend and left. Not everyone makes a scene. The quicker you learn that...
Ā Ā Ā Read morewith the customer service I received at your pharmacy. As a former CVS Pharmacy employee in Providence, I was dismayed by the unprofessional treatment I experienced. Upon arriving at 1:27, three minutes prior to your scheduled break, I was seeking to pick up medication for my esophagus due to breathing difficulties. Despite walking from Central Avenue to Newport Avenue to arrive promptly, my needs were not prioritized. Instead, it appeared that food was given precedence over customer well-being. I find this alarming, particularly given the oath you took to prioritize customer well-being when you passed your licensing exam. In light of this, I question whether it was truly necessary to delay my medication dispensing with only three minutes remaining before your lunch break. This decision seems even more questionable considering the potential consequences had I been experiencing a life-threatening emergency, such as a heart attack. As a result, I intend to transfer all my prescriptions to a different pharmacy and will be expecting a higher standard of care during my return visit to collect my medication. I strongly encourage you to reflect on your actions and strive for improvement to avoid similar incidents...
Ā Ā Ā Read more