UPDATE ! CALLED AND SPOKE TO MANAGER SAID WAS LOST FOR WORDS AND DIDN'T KNOW WHAT TO DO ! DID NOT OFFER MONEY BACK ! BECAUSE YOU PAY WHEN YOU ORDER ! OFFERD TO DO ANOTHER BIB BUT THIS ONE HAD PERSONAL MEANING! Had a bib done here and picked it up today and wasn't what i wnated and the guy working straight out lied and said thats what we discussed and then looked at the paperwork and and wasn't what he said then another woman came out saying nothing looked at the paperwork then they both looked at me saying nothing! I hate lying and people who do so ! Will never ome back here and will make sure that all the sports and everyone in pawtucket knows what bad business! Especially the...
Read moreOrder placed 1/3 for release on 1/27 to deliver for a 2/1 birthday. Phoned on 1/31 as package had not yet arrived. Customer service informed me there was a 'manufacturing delay' and the package had not left their facility.
Explained the issue, and was assured the package would ship overnight on 1/31.
While the order-to-ship process failed, it required me to call to get attention, and my gift is unlikely to be available for the birthday, customer service (with a nudge) worked to rectify the issue by over-night delivery of the...
Read moreWe ordered over 450 various long and short sleeve shirts and the color was not the same as indicated, the cost was overinflated to the initial estimate, and then they gave us short sleeve tshirts instead the long sleeve we ordered. Owner said he would discount the order if we kept the short sleeve but then tried to charge us the same price of the original short sleeve order! I complained and was told that we basically got the long shirts at cost. Sorry Mr. Owner, not my problem because you messed...
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