Networx Computer Technologies — Local services in Pelham

I had a problem with my PC that I couldn't figure out. I built my PC and I know what I'm doing, I only took it to them because i hoped the actual professionals could find the problem. I dropped it off and told them a little about the problem and they told me they shoot for 24-48hr repairs and there was a $30 minimum diagnostics fee. I agreed and left. They did the same troubleshooting things that I did and came to the same conclusion I did: a new motherboard would fix the problem. I accepted my fate. That was on Friday. On Monday I called and asked if there were anymore developments. They said the motherboard was the issue and that I could pick it up. I asked if the 30 dollars included tax. They said because it was an extended diagnostics period that the fee was now 45, to which I never agreed. I paid it anyway and when I got home I realized a fan was disconnected and so was my RGB LED strip. They didnt put them back the way I left it. On top of that, the pin header for the strip was bent and it snapped off when I tried putting it back in. I booted my system up using a different CPU and it worked fine, only I kept getting some error that wasn't there before. The broken pin and the error wasn't their fault, but they should've plugged the fan and strip back in and properly informed me about the price hike from 30 to 45 dollars before I agreed to their terms. 3 stars because of the problems mentioned but I wont drop it down worse because I dont know how they could have fixed my computer. They certainly didn't make it better, though. The customer...

I rarely write reviews of companies, but this company did an outstanding job in repairing my computer.

I'd been having consistent trouble with my computer for quite some time and had tried to repair the issue I was having multiple times. While I am not a computer expert, the issue was centered around my wi-fi and appeared to be one of significant complexity.

I had previously asked a popular, nation-wide computer repair service to repair the issue and they failed to do so multiple times. I decided to call Networx Computer Technologies to see if they could get the issue sorted out and I am happy to report that they cleared up the issue very quickly and for a very reasonable price.

This organization has my full faith and the professionalism that they have shown me was simply outstanding and easily among the best I have experienced...

They used to be excellent, but service has gone downhill. We dropped off our PC, they charged us a $35 diagnostic fee, got a call next day telling us that they didn't quite know what was wrong, and that unless we were going to fix it, it wasn't worth their time to diagnostic. Most likely it was a motherboard and going to cost us $300 to $400 to fix it.

First, I don't understand the reason for charging a diagnostic fee if you'll call later and say that you're not able to diagnost it.

Second, we brough the computer back, my son fixed it in 30 seconds, it was just the CPU fan cable that it was loose.

We took the computer to save us time, just needed Windows reinstalled. Guess we are just doing it ourselves...