E & C Creations Holiday Shop — Local services in Pelham

Make sure you know when to expect your item(s) and what will happen if they don’t come in a commercially reasonable period of time. Also know this business leaves it up to you to work through insurance if an item is received broken. Many retailers of the same products have return policies (E&C does not! All sales are final!) and are more committed to client satisfaction. I struggled getting a refund and then they wanted a restocking fee for an item they never even had in stock! While they ultimately made it right….it was a very...

I came to E&C Creations specifically for Dept 56 Grinch village pieces. As I live in Australia it is very hard to get ahold of and sadly most of the time comes broken! I have just received several pieces from E&C and cannot fault the service! Customer service from Pre-order, payment options, shipping prices and packaging all exceeded my expectations! I will definitely be shopping here again and will be recommending them to other collectors here in...

E & C creations is The wonderful shop a step above the rest I pre-ordered a special family outing ornament. It came in before it was promised. It was package perfect, and shipped. Well although there was small damage in it, the owner of the shop made it. Wright gave me credit for another ornament gave me another $20 credit on top of it and I’ve got a few ornaments order pre-order and plan to order many more from this shop. Very happy with them very easy...