Omis African Hair Braiding — Local services in Penn Hills

I had a VERY terrible experience, the owner was very unprofessional and left me hanging last min on the day of my appointment that I scheduled with her in Dec of 2023. While I understand emergencies happen I COMPLETELY understand that and your children come first you have an OBLIGATION as a business owner. I contacted this establishment around December of last year regarding her services to get my hair braided for April of 2024, I scheduled so early in advance because I know some peoples schedules can be booked months in advance at the start of meeting her she was very sweet and on top of getting back to me in a timely manner. Fast forward to the day of my hair appointment I was booking with her @11am I get a text message saying she needs to take her child to the emergency room and asked if she could push my appointment to 12-12:30pm I said that fine I understand but could u give me a specific time, because I don’t have my own transportation to get to you, she said that’s fine I’ll let you know. HOURS passed she says nothing 2p hits I send her a text message checking to make sure she would still be able to do my hair she stated that she would, another couple more hrs pass and I started looking for someone to possibly do my hair because I know people don’t usually take last min hair appointments, I was lucky enough to find 2 other people but the ENTIRE day passes as the owner says NOTHING to me leaves me completely hanging after she knew I had a vacation I was leaving for in two days. I had to end up contacting her the next following day never received an apology for wasting my time and leaving me hanging. I will never book with this establishment again a complete waste of my time and very...

Scheduled an appointment for micro braids on June 4,2024 for install today June 5, 2024 at 11:00 A.M. this young lady told my to make the appointment I need to cash app a $50 deposit, so I sent the $50 with no problem. I called before leaving my house to confirm that 11: 00 A.M since I live almost an hour away ,she said yes your fine.I turned on gps to the address that I found online that took me to a shopping center, that definitely wasn’t her shop. So I called her an asked if I was at the right place . She said no it’s like 3 minutes away, I can send you the address, so I said oh ok no problem . The address ended up being about 4 minutes up the road a that was no problem. As I’m pulling up to the address I get a message asking me if I can change my appointment to 2 , after I already drove almost an hour. After I messaged her an told her I was already outside, I still haven’t gotten any response. So she has my $50 deposit an I don’t have my hair done. Plus still waiting on a response an a refund. Feeling like...

This was literally the best experience I’ve ever had with getting my hair braided! It’s so hard to find nice people with good customer service when it comes to getting your hair done in the city.

I had scheduled an appointment with another stylist weeks ago because I was going on vacation this weekend. She canceled on me this morning, two days before I leave for my trip. At first I was so disappointed, but if it wasn’t for that, I would have never found Omi 🫶🏽

From my experience, I can say, some things fall apart so better things can fall together 🤍 I called her, sent a picture of the style I wanted, and she fit me in within an hour of contacting her. I got 6 stitch braids and it only took an hour! On top of that she was so gentle with my hair! I’m extremely grateful because now I found my go to stylist. I absolutely love my hair! 😍 If you want great hair braiding along with an amazing experience definitely come...