Waterhouse Bath & Kitchen in Perrysburg, was our go-to source for all of our kitchen and bath needs as we navigated a total renovation of our home. Jessica specifically took care of us over the many months our project spanned, and did an outstanding job. She was able to provide information on availability, pricing, lead times, order status and more, quickly, if not on the spot. We especially appreciated that from the first time we walked in the door we didn't feel pressure to purchase, but were given space to look and decide, yet she was close by to answer questions and give suggestions when needed. Their selection is vast and unique enabling us to find everything needed for our project. We wholeheartedly recommend Waterhouse...
Read moreWaterhouse makes what could be an overwhelming situation, an easy one. They make what could be an enjoyable situation into a one of a kind experience. For a small business owner who is the furthest thing from an expert in kitchen and bath style/remodeling etc even small decisions of fixtures can become daunting. The team at Waterhouse breaks this down for you and helps you make the best decision based on the information you provide. For those looking for a custom experience whether it's a new build, remodel or commercial project, their team will tailor your experience and create a fun memory. If you're looking for a great experience with experts in their field, head...
Read moreI found an obscure item that was offered by Waterhouse and was disappointed when I received it to learn that it was made from two parts with mismatched finish. Functional, but inexcusable for a finish item. The order was processed quickly, with great communication. When I asked about a replacement or refund, they were apologetic, quick to issue a refund. Not a good outcome for either of us really (I am still without the piece I need, they endured some loss for the waste of time & shipping). But I have to acknowledge that they handled the matter professionally, satisfactorily, and that I would not hesitate to trust this company or engage with them again...
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