Ocean State Job Lot — Local services in Peterborough

The old Joblot as I call it is an excellent, family run retail business that grew out of the surplus merchandise business. I can not tell you how many items that I have gotten for free from this chain. Their Crazy Deals are just that and usually result in free or greatly reduced prices on merchandise. You can even get a multi thousand dollar, professional, full body massage chair for free at this store, it's truly amazing! Their charity programs are second to none and they compel me to buy merchandise like shoes and coats for veterans and homeless people. I always do because it cost's me nothing, I get reimbursed for every dollar I spend with a store credit card of equal value! They also have programs where you can pick from a variety of charities including women's and children's programs, animal rescue, homeless, vets, etc. You contribute and they give you a store credit card equal to the value of your donation! This family is know for their charity and not only do they support many, many causes, they pay for their customers to do the same! This is unheard of and it compels me to shop here for as long as they are in business. Even more than the compulsion to get some awesome deals for myself is the respect that I have for this family to support local communities with my assistance which costs me nothing. That also inspires me to contribute my own money to help their various causes. I don't think that there has ever been another retailer in my life quite like Ocean State Job Lot. It's the original surplus retail store here in New England and now elsewhere and still the best by far! Definitely a customer for life. Thank...

The manager Kevin at the Peterborough store was very rude This is the first time I have any complaint of any store or store personnel in my entire life. I went in for some supplies and an exchange of birdseeds I bought when they were on sale. It is not my fault that they put two different kinds of birdseeds in the same bin and of the same price when I bought them. I thought the seeds inside are the same, although having different packaging. They are still the same price now. But when I checked the receipt I was charged $15 more. Turned out it was not a direct exchange and the cashier didn't catch that.

I don't think the wild birds care that much, and so I told the cashier that I no longer want the exchange. The manager Kevin was called to reverse the transaction. He didn't know how to process it because he said I bought other things at the same time. He was very rude when I said that I know the idiosyncrasies of computer systems (I've been an engineer for over 25 years). He finally gave up trying and said that he would "give it to me this time but not next time" in a demeaning manner. He is not "giving" anything to me with the exchange. They are the same prices all along. In any case, I've had it. I don't want him to "give" me anything. I grabbed the old bags of...

Our experience today was pleasant but very confusing.

Path/ aisle indicators were only in the food section. No rhyme or reason to the rest of the store.

The place looked like it had been picked over. Shelves were in disarray and half empty.

Check out was the weirdest yet. No indicator to go to just one aisle in the food section for checkout & wait to be called. The Manager was in charge and NOT doing a very good job. Cashiers were calling his name to let him know they were available.

First time we saw there was a 2% service charge on all purchases for staff on top of their $2.00 raise. (That was really weird) You had the option to get your 2% back in cash if paying by...