SOS Professional Services — Local services in Philadelphia

I used SOS services for HVAC vent cleaning after some construction with lead paint. They told me the process would involve covering each vent in house, with a vacuum attached to the HVAC in the basement, uncover one vent at a time and used compressed air to clean it out. They did not follow this process and left all the vents open while blowing them out with compressed air...so anything from the second floor ended up blowing out into the downstairs rooms. To compound the issue, they used a regular shop vac to clean up some of the mess WITHOUT a HEPA filter, sending potentially lead contaminated dust everywhere. The shop vac did not have proper attachments and my new hardwood floors had scratches in from of each vent opening from the plastic nozzle rubbing against the floor. My recommendation for this company is to take the time to do your work properly and with care, use the proper tools to ensure the safety of your costumer and yourselves. Get yourselves a properly certified HEPA vacuum, cover vents that are not actively being cleaned, and take your time to do the job properly. For over $1,100, I'd expect more...

Go somewhere else. Complete run-around.

SOS Professional Services out of Philadelphia did the work on my house in upper Bucks county. They did a good job; however, I had dryer vent issues within six months of service. SOS told me that the work was under warranty and that I would get a call back to schedule. I never did. I followed up via calls, texts, and email with no response. Finally, I got to a “manager” who was out of the Chicago, IL area! It was the parent Company of SOS, Premium Home Services. He assured me he would take care of my issue asap. He never called me back. When I called him back multiple times, he would not take my call, and the operator would hang up on me. Finally, I gave up and bought a Dryer Vent Cleaning Brush on Amazon and fixed myself (highly recommend). Absolute frustration. I have no other recourse than writing this review and preventing someone else from having to go...

I recently had the pleasure of hiring SOS Professional Services for a wall-to-wall carpet cleaning service, and I couldn't be more impressed. The technician's skills were truly remarkable, and the results were nothing short of amazing.

From start to finish, the service was professional and efficient. The technician arrived on time and was courteous throughout the process. What truly stood out was the attention to detail - every inch of the carpet was thoroughly cleaned, leaving the entire space looking like brand new.

I am beyond satisfied with the outcome and highly recommend SOS Professional Services for anyone in need of top-notch carpet cleaning services. Thank you for your...