The Rocky Shop — Local services in Philadelphia

Service is great. And an especially since thank Cameron and Elisa for holding onto my credit card. We were entertaining guest from out of town and purchased some Flash passes to see the sights. Upon discovering that I misplaced my credit card. I went back to the place where I made my last transaction. Greeted with a smile, the ladles were expecting my return and greeted me with a warm smile before returning my card. What a HUGE sigh of relief....

Horrible customer service ! My cousin and I travelled from NYC to the store, unfortunately we hit traffic and got there 15 minutes late , he just wanted to change the size of his shirt because small was too tide. He got to the store , they were inside , saw him knocking the door , he explained he doesn’t live here , actually he live outside of country and they just said sorry , come back tomorrow. Was that hard to just...

VERY VERY BAD customer service. Some lady that works there was not being committed to her job. I overhear her asking the cashier to take her place because she couldn’t “walk with it.” Like fam the cashier was busy actually providing customer service not like his coworker. She was having a whole conversation about squirrels with another customer while at the same time telling customers, infusing myself, we...