USPS Philadelphia Processing and Distribution Center — Local services in Philadelphia

Today is February 10th and all these packages have not moved since January 7th. The Christmas gifts I ordered on Black Friday Update: I Finally Received my package on January 24 ...44 days at the Distribution Center, I escalated the case 3 times and nothing! I Have Customers packages that haven't moved for over a month!!! What is going on there, you need New Management obviously! Can somebody take a look at what is going on at these Centers please. I have to make refunds everyday due to the lack of organization at these USPS in Philadelphia. I will have to drive to another State (NJ) to mail my packages and that is about 1 hour and 30 minutes away from me. Ship Date Tracking Number Last Scanned Location January 7th 2021 9400108205496132289072 Elkins Park January 7th 2021 9400108205497745986761 Elkins Park January 7th 2021 9400108205496132342944 Elkins Park January 7th 2021 9400108205496132367787 Elkins Park January 7th 2021 9400108205496132406554 Elkins Park January 7th 2021 9400108205496132427092 Elkins Park January 7th 2021 9400108205496132447144 Elkins Park January 7th 2021 9400108205496131585229 Elkins Park January 7th 2021 9400108205496135439399 Elkins Park January 7th 2021 9400108205497749275694 Elkins Park January 7th 2021 9400108205496135490567 Elkins Park January 7th 2021 9400109206094461581711 Elkins Park January 7th 2021 9400109206094461494653 Elkins Park January 7th 2021 9400109206094905689607 Elkins Park January 7th 2021 9400109206094905145585 Elkins Park

Update: I Finally Received my package on January 24 ...44 days at the Distribution Center, I escalated the case 3 times and nothing! Right now there are 15 packages (customers) since January 7th they don't know where they are,,,??? It is February 9th today. I had to refund 12 already...lost money, lost customers, lost the shipping I paid for, the merchandise. Something has to give here!

My package has been sitting at the distribution center for 14 days. It was shipped on Dec. 6th. It was moving quickly until it got to the distribution center. I've tried to be patient and gave it a few days since it's the holidays, Covid-19 and probably short staff but it's been way too long. Usually once my packages arrived there, they send it out the same day or next day. Amazon, UPS & Fed-Ex are moving quickly and at a great speed during this chaos. I got the package early so it be enough time to send before Christmas (32 Gifts). Now is December 31st & it is still there. I also have an Online business & ship about 75 packages a week, at least 30 to 50 packages are held there at the Distribution Center for 5-15 days before they go anywhere.

I'm having to give refunds for merchandise that it is on it's way to my customers, so I don't know if I ever will recuperate the merchandise back. Is there management there? Don't they have a system? Like when they receive the mail so that they can dispatch it in regular basis if it is taking to long in premises.

FOR SURE YOU NEED NEW MANAGEMENT AND THE OLD MANAGEMENT TO BE KICKED OUT THE DOOR.. AS CONSUMERS CAN WE INITIATE A MASS COMPLAINT? SOMETHING HAS TO GIVE HERE! I offer Free Shipping to my customers in my business and we CAN NOT afford using UPS or Fed-Ex as our items are no more than 20.00 each. I know this complaint will not get anything done but if more people complained maybe something would get done! So lets join...

I would give them a Zero star if it was available. I was scheduled to receive a package on August 12, 2024, but it still hasn't arrived on August 15, 2024. I decided to look at the tracking history and was I not surprised at what I saw. The package traveled between the Wilmington, DE distribution center and Philadelphia distribution center several times. It also shows it leaving the Washington DC distribution center and returning twice. WOW, talk about total incompetence. Here is the tracking history from the USPS. You would think that they would have alerts built into their software to pick up issues such as this!!!

Moving Through Network

Departed USPS Regional Facility

WILMINGTON DE DISTRIBUTION CENTER

August 15, 2024, 11:47 am

Arrived at USPS Regional Facility

WILMINGTON DE DISTRIBUTION CENTER

August 15, 2024, 4:29 am

Departed USPS Regional Facility

PHILADELPHIA PA DISTRIBUTION CENTER

August 15, 2024, 3:21 am

Arrived at USPS Regional Destination Facility

PHILADELPHIA PA DISTRIBUTION CENTER

August 15, 2024, 1:50 am

Arrived at USPS Regional Facility

WILMINGTON DE DISTRIBUTION CENTER

August 14, 2024, 2:53 pm

In Transit to Next Facility

August 14, 2024, 1:45 pm

Arrived at USPS Regional Destination Facility

PHILADELPHIA PA DISTRIBUTION CENTER

August 14, 2024, 8:30 am

Arrived at USPS Regional Facility

WILMINGTON DE DISTRIBUTION CENTER

August 13, 2024, 10:19 pm

In Transit to Next Facility

August 13, 2024, 9:29 pm

Arrived at USPS Regional Destination Facility

PHILADELPHIA PA DISTRIBUTION CENTER

August 13, 2024, 7:18 pm

In Transit to Next Facility

August 13, 2024

Arrived at USPS Regional Facility WASHINGTON DC DISTRIBUTION CENTER August 12, 2024, 12:24 pm Arrived at USPS Regional Facility WASHINGTON DC DISTRIBUTION CENTER August 11, 2024, 8:43 am In Transit to Next Facility August 11, 2024, 8:21 am Departed USPS Regional Facility WASHINGTON DC DISTRIBUTION CENTER August 11, 2024, 8:11 am Arrived at USPS Regional Facility WASHINGTON DC DISTRIBUTION CENTER August 11, 2024, 12:37 am Departed USPS Regional Facility KANSAS CITY MO DISTRIBUTION CENTER August 10, 2024, 6:02 am Arrived at USPS Regional Origin Facility KANSAS CITY MO DISTRIBUTION CENTER August 10, 2024, 1:13 am Departed Post Office LEES SUMMIT, MO 64063 August 8,...

Tracking Number: 9505510744822151959785

Your package will arrive later than expected, but is still on its way. It is currently in transit to the next facility.

USPS Tracking Plus® Available In Transit, Arriving Late

June 6, 2022

Change Delivery Instructions Text & Email Updates Delivery Instructions Tracking History June 6, 2022 In Transit, Arriving Late Your package will arrive later than expected, but is still on its way. It is currently in transit to the next facility. June 2, 2022, 1:32 am Departed USPS Regional Destination Facility PHILADELPHIA PA DISTRIBUTION CENTER June 2, 2022, 12:17 am Arrived at USPS Regional Facility PHILADELPHIA PA DISTRIBUTION CENTER June 1, 2022, 10:15 pm Departed USPS Regional Facility PHILADELPHIA PA NETWORK DISTRIBUTION CENTER June 1, 2022, 7:06 pm Arrived at USPS Regional Facility PHILADELPHIA PA NETWORK DISTRIBUTION CENTER June 1, 2022, 5:00 pm Departed USPS Regional Facility HARRISBURG PA DISTRIBUTION CENTER June 1, 2022, 4:30 pm Arrived at USPS Regional Facility HARRISBURG PA DISTRIBUTION CENTER June 1, 2022, 4:54 am Departed USPS Regional Facility GRAND RAPIDS MI DISTRIBUTION CENTER ANNEX May 31, 2022, 8:51 pm Arrived at USPS Regional Origin Facility GRAND RAPIDS MI DISTRIBUTION CENTER ANNEX May 31, 2022, 7:33 pm Departed Post Office HOLLAND, MI 49423 May 31, 2022, 5:10 pm USPS in possession of item HOLLAND, MI 49423

Above is the tracking history of my passport mail posted at the Holland Michigan post office on May 31 through priority mail. I was informed by the post office agent who attended to me that the expected delivery date was June 2. The tracking history shows it has not been delivered yet as of today June 23, almost a month since it was mailed. The local post office agent in Holland has not been helpful on my calls and my findings on the passport processing center in Philadelphia has produced no results meaning it is not in their processing system because it has not arrived there yet. I am due to travel late July 2022. I just wonder why my passport priority mail is stucked at the above post office in Philadelphia.. This is really heartless and frustrating. Please the above post office authorities in Philadelphia, do something soonest to...