Outstanding service! I bought a dining table set at the Del Sol store down at 32st Street. Decided to pick up myself same day, since it was going to take a while to be delivered. Stopped right after at the distribution center and picked up; went home and immediately started to assemble. As I was assembling the table when I notice it had damage. I called the sales representative at the store and he gave me the number to customer service,I proceeded to call right away. They asked for pictures and I sent them in. About an HR or 2 into it I called to check the status. They immediately let me exchange it for another one (exactly the same). Process went as smooth as can be. Zulma and Victor were the ones whom helped me unload and load. We opened the new one right on the spot to verify it was in...
Read moreI bought a mattress topper back in September and waited a couple of months to write this review. I contacted Marisela Machuca from Customer Service and was asking questions about a topper. Although she wasn't a sale representative, she still took time and assisted me to buy the BEST topper ever. I needed a topper for the very firm beds at the dorms, and this topper she recommended felt like it was a whole new bed. I want to thank her for helping me out and staying in touch! She helped me a lot and I can't wait to ask her for more...
Read moreI recently made a purchase. I bought a loft bed/w desk for my daughter. I asked for it to be delivered. The delivery guys were very professional. They were their between the time frame they had given me. I was amazed at how quickly they assembled the bed. I am so glad they put it together because there was a lot of pieces. I would have been so frustrated trying to assemble it myself. It would have probably taken me hours. Great job delivery department! Keep up...
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