Burger King — Restaurant in Phoenix

Food is alright, but the employees are really rude!!!! I got up 2 get a refill on my coke, while I was walking from the machine, one of the employees "whispered" to another employee " your only supposed to refill once" .... ummmmmmm ok????? I payed like 3 bucks for the drink...and what's it to you??? Are you going to get discounted the drink from your check?.. and I asked for buffalo and ranch sauce and the chubby Guy gave me one and one.. . Later I hear the older ladies going off on him how he's going to get discounted $10 of his check for giving the sauces... maind you, she said it super loud with customers around. I felt really bad for him, for having such an a-hole as a coworker.... I think those issues are resolved in private ,customers aren't supposed to see/hear that...... for that simple reason I'm heading back to mcdonalds ........... they...

Usually I'd give this spot a 5 star but after my last visit.. I've changed my mind. Usually food is made 100% correct. This time condiments and add ons i wS charged for werent there..didn't notice until I was about 10 min away. I tried to call and manager answered and hung up immediately. I drove all the way back and handed my order back and handed the reciept over. Manager made faces and giving attitude like I was the problem and barked orders at her staff. Staff prepped order and it was right this time. Simple mistakes, no worries but.. hanging up when I'm mid-sentence then being annoyed at me for catching your mistakes and asking NICELY that it be fixed ..No. Staff was SUPER NICE and tried to be helpful before they involved the manager.. but the manager is a whole...

Wish there was something less than 1 star.

Absolutely hated the service. Went through drive thru and they gave me the wrong drink, but I caught that at the window. When I got back to my office, realized that I got fries instead of onion rings and the sundae pie I asked to get from freezer, was one that has sat out out all day thawing. When I called to inform the manager of the poor service, she met me with attitude and claimed she got the pie out of the freezer herself. I wasn't calling looking for a free meal or anything, just wanted to give her some honest feedback and she didn't want to hear any of it. McDonalds is right next door and if your looking for onion rings, just go south on 35th to Buckeye and Jack in the Box has decent rings. BK lost...