Red Chair Salon — Local services in Phoenix

If I could give zero stars I would. I made an appointment a week ago for today. We are required to give a 24 hours notice if we have to cancel. Rachel called me this morning at almost 11 AM, and my appointment was at 3:45. She said that she wasn’t feeling well and didn’t think that she can do my hair. I told her that I didn’t have much time because my occasion that I was celebrating is on Saturday. And I have been waiting for this appointment for a full week. She decided that she was still going to do my hair. And I told her I feel terrible and I will even bring you some emergen-C.

I text her. I’m 10 minutes away from the salon. She calls me and tells me that she’s not gonna be able to do my hair because shes still not feeling well. Decides to tell me that she wasn’t feeling well last night either, and then I said well if you weren’t feeling well last night, you should’ve called me then. I was like it’s kind of crazy how you guys require a 24 hour cancellation notice but you can call me 4 hours before my appointment and then 10 minutes before my appointment and completely cancel on me when i’m almost to the salon. I even got off of work early so I can make the appointment on time. Completely ruined everything. And she was very unprofessional and said she didn’t feel comfortable even working on me anymore because I was upset at the fact that she didn’t give me a 24 hour notice like they require. Definitely don’t recommend this place. Or at least not Rachel. I also wasted my money on some Emergen-C. All of this could’ve been avoided if she would’ve just told me last night that she was not feeling well. I could’ve looked around last night to find a new place to get my hair done so it would be ready for Saturday. Don’t require your customers to give a 24 hours notice if you’re not gonna give them the...

As a hairstylist myself, I've been looking for someone who will point cut my hair for years now! I couldn't be happier for the gem I found in Dmitriy! When I had my appointment with Dmitriy I felt like I was getting skill beyond what I could afford! After a thorough consultation I couldn't wait for not only the end result but the hair journey he took me on! After a great shampoo, I happily watched him cut my hair with precision. Then he round brushed my entire head, and after it was dry he went in and added texture and movement with skills he's mastered for years! He then finished it off with high quality product, making sure I felt confident that I could handle this haircut at home. He works for every dollar you pay him, he isn't just charging for a cut and has you walking out like a rag mop, he gives you the works that most chain salons would charge you ala cart. He is well educated and hard working! So grateful to have him as my...

What a fabulous salon - so thankful that they have after work hours, unlike so many salons that close at crazy hours like 2 and 4pm. Dimitri answered the phone himself and set me up with an appointment within a few days with Rachel. It was simple and painless and no having to sign your life away online, but you can book online if you want to. Rachel took the time to talk to me about what I wanted and how things had been done successfully and not successfully in the past. She came up with her own new solution and it worked beautifully! I have long naturally chestnut colored hair that needed some grey covered over. I wanted to stay a brunette but with Carmel blond highlights, no ash blond - which looks just like grey in my hair. Rachel did her magic and it turned out perfect. I am very happy and...