Stanford Home Centers — Local services in Plum

We have frequented this store for years since moving to the area and are always pleased especially with the service and those who work there but we recently decided to take our 3 year old down as they advertised Santa being there and we were completely blown away. I assumed it would be some fairly small Santa but each department participated and they had the entire store involved with so many nice things for the kids including a free picture which turned out great. This place really cares about the community they are in and it shows. Always try to support here opposed to the big box stores and will continue to do so. From the tools, to paint, to large equipment rental, we have shopped here often and are not often disappointed plus they have a great...

I have an Ariens 28" snow blower, about 8 years old, whose drive mechanism was broken (broken clutch - I think); the main problem with repairing it is getting it to the store and back - it is very heavy. After trying two Ariens approved dealers, one would not fetch/return it and the other gave me a month long run-around, I stopped by Stanford in Plum; although they are not listed as an approved dealer, they did an excellent job and returned it to my home; I have used this store in the past for smaller item repair (e.g., lawn mower tuneup, sharpening blades) but they did this one for a very reasonable charge; I would highly recommend them; if they say they can do it, I would trust them, even though they may not be listed as manufacturer approved....

Called to order a part for my lawn mower. They said it would be in in a week maybe less. When I called a week later to see if it was there. The person was very rude aand miserable. You can tell he hated his job and said he had no idea when it would be in and I was to call back in a few weeks. So I just ordered it from someplace else who had it in stock and it was cheaper at the other place too. The lawn mower department and parts department is horrible. Not very knowledgeable or friendly . And do not care about customer service. Definitely will never order or buy anything from there again . Prices are high snd customer service...