Regal Plymouth Meeting — Local services in Plymouth Township

My husband and I took my daughter, boyfriend, and his little brother to watch Jumanji on 12\15\19, 5:55 pm show. We were expecting this movie with great joy, Jumanji is within the family culture since the first one. Additionally, the younger ones had come all the way from Texas, to enjoy one more time of the City of the Brotherly Love, Philadelphia. What a Christmassy scene so far, right? Well, the lights of this tree were progressively falling down, first, we had to wait around 20 minutes to buy some popcorn and soda, as the Point of Sale system was down. No big deal. Next, we arrive at our seats. My seat recliner mechanism was not working, and could not be fixed by the technician, so he said we will have some passes for another movie. Yes, the last s indicates the plural, we were a group of five. So, with the inconvenience of moving around all our sitting plans, but with the promise of passes in mind, we were ready to solve the question: who will seat in the fixed recliner? My husband recently had a knee replacement, and I wanted to be near my daughter, who was sharing a soft drink with her boyfriend. We figured out the factors and watched the movie. After it, we went to ask for the promised passes. Aha!! this is the moment when the last Christmas ornament fell from the tree!! The manager named James approached with his beard and an attitude with one pass in hand (you will notice, I hope, some lack of agreement in number here, and also, a broken promise) because "only one sit was broken, and I still can go to the movies with them, and they can pay for their own tickets"!! come on, this is a treat!! He was so creative, he even suggested "they can go to Regal in Texas as well"!! (Still, one ticket). So with this univocal correspondence, one broken sit, one ticket, this unpleasant man ignored all that Jumanji represents for my family, the Brotherly Love of us the Philadelphians, the replaced knee of my husband and the most important of all, any rule of politeness because he never said I'm sorry for the incident. After reading all the reviews I see regal (it doesn't deserve capitalization) is going down on an inclined hill. It is so understandable why they have bad reviews and poor ratings. I hope there will be a public relations officer who reads this review until the end. James, please come back for an update to your short management course and learn some manners. I am very disappointed with this experience! Lights, camera, recline???? well,...

Where do I begin. I went to see the new Halloween movie because, you know, it's October and I liked the older movies. The movie was pretty great. Now that that is out of the way, the actual movie theater experience was awful, and that's putting it mildly. For starters, this theater had two concession stands on opposite sides, only one was actually being used, with two registers a piece. Our movie started at 7 and we get in one of the two lengthy lines at 6:45. As we proceeded to take our place at the end of the line, some ignorant couple decides to just blatantly cut in line. Fine, you obviously need your Jujy Fruit pretty badly. By 7:10, we watched as the other line moved efficiently while our line stalled out like a pre-owned Pontiac Aztec. I decided for the first time in my life to forgo concessions and see the beginning of the movie. Lo and behold, someone is sitting in one of our RESERVED seats because the number displays make zero sense. No problem, the people occupying were nice enough to shift down. During the movie, you'd swear a good amount of movie goers treated this place like their living room: kids running in and out of a rated R movie because clearly their parents have given up on life, someone decides that technology has no way of arranging a babysitter for their baby, a phone goes off in a pretty important part of the movie which I only assume was from the President, people getting up to buy concessions during the movie because the lines were so bad, and just the audible talking throughout the movie. Halloween the movie gets a 9 out of 10. This theater is a solid 1 out of 10, and that's considering I've actually paid money to see "The Happening" and also grew up near a theater you had to worry about being stuck by a needle hidden in a seat. This theater was by far the worst. Do yourself a favor and drive the extra distance to Warrington or King of Prussia. Or better yet, AMC 309 crushes this theater in...

I have been to this Regal many times in the past and I have never had any issues. I experience migraines with aura and this is usually my go-to, safe, theater. The staff is always cheerful, accommodating and quick to answer any questions. Unfortunately, my visit today might be my last. I watched the 11am showing of Wicked, and I was assaulted by the previews. The volume of the previews was painfully loud (my ears are still ringing). I and many other viewers, had to leave the theater. I ended up missing the beginning scene of the movie, because I had to sit outside of the theater until the previews ended. Thankfully the sweet ticket attendant (regretfully, I didn't catch her name) told me it had started, or it would have missed even more. The volume of the previews triggered a migraine that made the rest of the movie an excruciating and nauseating experience. The managers were quick to respond to my concerns, however it seems like there may be some kind of technological malfunction. It was explained that the volume was intentionally set high (I think the manager said the production company requires a volume of 7?) because the movie has quiet parts, but surely it could be turned down for the previews, or some kind of adaptive sound settings could be applied. Wicked was an amazing movie, but I may have to watch it from home next time. Edit: added a star for friendly...