What a phenomenal experience from start to finish!
We visited the Lake Worth location first. Alexander and Michael were friendly and helpful, but not pushy. They greeted us, but let us look, and then offered suggestions. They literally rearranged furniture for us on the showroom floor so we could take pictures and get a feel of the space. We also visited the Pompano store. Marisa and her team were just as friendly and helpful.
All three sales advisors were knowledgeable about the company and product. They all took pride in their job and had an appreciation for design. They had great suggestions that were practical and looked good.
The quality and quantity of merchandise is exceptional and reasonably priced. You could have your pick of virtually any style with color options. That’s hard to find in the box stores, and you can actually feel the fabrics and see product in person.
Carlos and Hector delivered the furniture and were dressed well and took their time to assemble and arrange the furniture. They were careful with everything and also were friendly.
We are service-industry professionals by trade, so we greatly appreciate the hard work and time of other service professionals. Thanks for making our first time at Pool and Patio Depot so amazing! We love our new...
Read moreLet me start by saying that we were not sure what to do in my new patio and new pool. My husband went the store located in lake worth and he came back so excited! We went three days later and John and Alex helped us. The service was amazing, the products they have in store are beautiful and John And Alex did an excellent job helping us decide on what to buy to make my new pool deck the way I wanted. Alex even had the patience to answer all of our questions about taking care of the pool too and explained every product we have heard about to maintain our pool! Knowledge 100%, service 100% Furniture was delivered by Carlos and Drew, and service was great too! They set up my patio furniture the way I asked them to. Both were on time, diligent with their deliver. I never write reviews but me and my husband being in sales for many years, have never found a store with such a great service like this one. I totally recommend it! Phil...
Read moreThis is the second time I purchase outdoor furniture from this store. The first thing is that they have an extensive selection of outdoor furniture, umbrellas, pergolas, hot spas, planters, plants etc. two years ago I purchased a patio set cast aluminum which looks as new today two years later. Yesterday I bought another outdoor set for around the pool, an umbrella and two reclinables with the loveseat and coffee table. It took me over 5 hours to select, Marisa my sales rep was with me at all times, knowing that my indecision was causing her delays in future orders but she kept a smile at all times. I left the store and came back to change my order because I was not sure still. I thought she would kill me, instead she smiled and changed it again stating that she just wants me to be happy. Wow! thats what I call "white gloves customer service". I will purchase from this store in...
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