Luxe Outdoor Living — Local services in Pompano Beach

Bought my replacement Hot Tub from Luxe Outdoor. This would be our 3rd over 40 years. From the moment I walked in and spoke with Alexjandro, we knew it was going to be a great experience. No high pressure at all. He answered all our questions and concerns. We told him we would have to think about it and get back to him. We were comparision shopping different brands. After we left Alexjandro reached out to make sure we had all our concerns addressed and told us to call him if we needed anything.

Again no high pressure tactics at all. We ultimately decided to go with Jacuzzi for multiple reasons. First the reputation and quality. second the brick and mortar location allowed us to wet test and sit in the tub. Glad we did since each tubs jets configuration are different, so I was able to test a few and found the one best for us.

We had it deliveredand installed with a crane. Alexjandro coordinated everything for us that it went seemless and perfect.

Lastly and probably most important, having an onsite technician to service if we need it. Adam is amazing. After delivery there was an issue, Adam came out the next day and adjusted it. He then spent the time showing us all the settings, adjustments and how to maintain the new Hot Tub. He was...

I recently purchased a Jacuzzi outdoor hot tub from Luxe. From my entry into the store, right through my purchase, Alejandro, the owner, made me feel that this was the place to.execute my purchase. He is professional, kind, not aggressive, and informative. He returned all of my phone calls and e-mails with answers to my questions promptly. He then introduced me to Adam, their tech and service specialist. I have owned a hot tub in the past. Never have I received such attention and knowledgeable information from a service tech. Adam called me, texted with me, and provided so much guidance to help me with some issues that I was experiencing. Alejandro, and Adam make Luxe the best place to purchase outdoor products. I don’t typically post reviews, but how can I not, when they have...

Had a great experience with Adam (the service technician) and the staff of Luxe Outdoor Living. I purchased a Jacuzzi from Luxe several years ago and it is outstanding. Recently due to flooding in my area I had water intrusion into the mechanical area of the jacuzzi and flooded out all the pumps and electrical. Upon contacting Luxe and Adam he was quick to respond and diagnosis the problem. Adam quickly setup a plan of action and ordered the necessary parts. Once the parts were received Adam contacted me and we set up a day for the repair. Adam responded and changed the necessary parts and we are back up and running. Thank you Adam and Luxe Outdoor Living for your help and concerns. I highly recommend Luxe for their products and quality...