Juicy's Vapor Lounge Ponca City North — Local services in Ponca City

The customer service here has always been very helpful. When I have questions about different products the employees are very helpful and friendly. I have been coming to juicys for a few years now and have not been disappointed with the product or service yet. In fact I enjoy talking with most of the employees even if it’s not about the product they sell. It’s the 5th of September went in to by my normal. After my purchase Andrew told me about my points that I wasn’t sure what they meant at the time and I ended up walking out with 6 vaps free because I had so many points. If it hadn’t been for Andrew I most likely would never have redeem my points....

Customer service and even manager were unfriendly, wouldnt accommodate 2 request I had. One was my mistake, thought it was bogo day and second didn't want to do an exchange even though I had receipt, said she could fix problem with my smoker, when I got home my coil was burnt and yet to find out if still leaks. Been loyal customer for 4 years. I won't be going back.

Update: it's been 3 years since my review and it popped up on my screen so good time to update. I only go to juicys now. The staff is very knowledgeable and friendly. I use the drive through and I'm in and out in 5 minutes. Totally different than 3 years ago. ...

I have been going to Juicys since 2013, and have always been satisfied with my purchase. The employees have usually been friendly, and always willing to make a new flavor combination for me. The return policy sucks. It just does. I have had issues recently with a new Vape that I had only had 2 weeks, and had the receipt. I was told that even if it was a manufacturing problem, because of the way the Vape looked i.e. scratched, that it appeared to look older than two weeks, and he wouldn't let me get a replacement. Really? I didn't balk at all, and made a purchase. I would give 5 stars if the refund policy was...