On March 17th 2023, I had a stove delivered by Freddy. A man who delivers for this company and rent space within their facility. The oven did not work. After numerous attempts to call both Freddy and the owner of this company, I have yet to received my money back. Freddy states that he works for these men. The men tell me he doesn't, obviously someone's not telling the truth because he rents space and delivers their merchandise to customers when they buy it out of the storefront. I wouldn't do business with these people because you can't trust who they have working for them. If you live in Spanish lakes and or the savannah club, be very careful of buying anything from Freddy who...
Read moreI bought a part for my refrigerator, they agreed that I was getting the correct part based on what my fridge was doing. I installed it and it did not fix my issue, come to find out the compressor was bad and the $75 dollar part didn't help me. I ended up buying a new refrigerator. I tried to return the part with the receipt and was denied because it was open. Now I'm stuck with a useless part and out $75. I'm not rich by any means and was not prepared to buy a new refrigerator that day but that's what I had to do. I've been in the customer service business for over 20 years and I'm not sure that's how I would've handled that situation if it was my store. I'll find another...
Read morethe 5 star review is no fluke, customer service off the charts, I called and instead of putting me on hold they offered to call me back and did so promptly.. The staff guided me thru the process of purchasing THE CORRECT PART to repair my Maytag dryer... The part I was about to buy on Amazon and wait two days for would have been the wrong part.. for the same price I got new in stock GENUINE Maytag replacement parts on the same day. Expert advice, customer service like I was the only person that called all day, $34 and my dryer is running like new after a 20...
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