Food Lion — Local services in Portland

If I could leave zero stars I would! I have never ever had a problem before when going to grocery shop at this location until tonight. The front end manager that was working (her name was Amber) was literally at a register ringing up customers until me, my disabled mother, & my nephew walked up to a self scan & she proceeded to leave customers that were in line at her register and shut her line down to grab her hand held thing to watch what I was ringing up and then stood behind me as I rang up our items. She not only stood behind me but then LITERALLY walked in circles ONLY around our self scan register. My mother then proceeded to look at me and say aloud “ I don’t know why but that lady is staring us down and pacing around us” so I then said, “ that’s fine bc we are doing nothing wrong and if she’s harassing us then she’s leaving everyone else alone & misery loves company so just ignore her and let’s just go” as I said this she starts to reach inside of my buggy and go thru my bags and go down the list of items I rang up on her hand held thing as she sees them in my bag and then looks up at me and says “your right this is just how miserable I am” I am definitely NOT one to play a pity party or a race card but we gave her absolutely no reason to act this way and she smiled at me as I walked up until she seen my mother walk up behind me with my biracial nephew in the front of the buggy and that’s when she started this. Again, I’m not one to play that card but what other reason would she have to act like that?! Btw, as she went thru my things she seen I rang up EVERY item and at that point I told her to get her hands off my stuff I just paid for and asked her for her name and she told me it was none of my business and I had to ask another employee for her name. I am calling corporate and I’m completely disgusted with her ignorance and backwoods way of acting and handling her self as a manager. She’s supposed to represent the store and all she did was make the store...

Me and my husband went here like we have for the past 4 years and all the managers are so rude they only care about stocking there shelves and not looking out for customers trying to get items or walk by at the least. The front end manager on duty seen me and my husband with a full basket of food because our house was empty. We went to the wine isle next to the exit with a basket of food and they thought we were about to leave with a basket of food so the manager made sure to make it very obvious that he followed us the rest of the way to our checkout line. Where we gladly paid for our 300$ worth off food like we planned to when we walked in. Then when we went to checkout the employees have clearly been talking about us having a basket full of food. Because the cashier didn’t say a word to me or my husband and made the long 300$ checkout very awkward for all of us. I used to stand by this store but after going there for 4 years and seeing the same people and we just had the worst grocery experience of our life and from now on we will make the 20 minute drive to Kroger instead of 5...

I gave 3 stars because you have a pretty store, but as the saying goes...looks aren't everything.

Idk who is "policing" your store, but they should be fired. I found 3 bags of rotten avocados. Nature's Promise and Bravacado. They are just putting new stock on old. The old causes the new to go bad folks.

In the deli, there were packaged deli salads, pasta, and potato that the seals were broken on. Those should have been pulled.

Throughout the store, shoppers put items down in areas that they shouldn't have been put in, and yet they were still there. Refrigerator items in the middle aisles not refrigerated, etc.

Our poor cashier should have had a break long before we got there. She was throwing our produce around. Not pleasurable at old. Clearly, she was having a bad day regardless of my light-hearted humor in trying to turn it around for her.

I won't be returning. As my hubby pointed out, it is the people working that make the store. Food Lion in Scottsville is...