Target Optical — Local services in Portland

I scheduled an appointment with the Target Optical Center online and got a voicemail asking me to confirm. I called back promptly and left a voicemail to confirm. After that, I tried calling several more times, but the voicemail box was full every time and wouldn’t accept new messages.

Despite clearly making the effort to confirm, I later received a message saying my appointment was canceled because I “didn’t confirm.” I even called the store directly and asked to be connected to the optical center—still no answer. Their voicemail remained full, and no one followed up.

Extremely frustrating experience. I did everything I was asked to do, but the lack of communication and poor handling on their end resulted in a canceled appointment. This is not what I expect from a company...

Esmeralda is the best! She is amazing at what she does. The first time we went to get glasses for our oldest daughter, great experience. Second time we went for our youngest daughter she was there & it was great. And the third time we went for glasses for me, Esmeralda was there & the visit was great! We will be coming back to Target Optical next time we need glasses long as Esmeralda is there.

Update!! Just got my glasses & I was very excited to get them. Esmeralda is such a nice person, every time we go to Target eye place she is there & helps us out & is always so nice. I will recommend anyone that needs glasses to go Target ☺️ Esmeralda, there's not enough of people like you & I really do appreciate it...

If I could give a negative 5 I would. I’m frustrated beyond belief! It has to do with the suppliers they use. My glasses were late coming in and when they received them they had a crack in the corner! Who sends out damaged lenses!!! Now a month later still waiting on the lense to come in. Very unacceptable!! Get a new supplier if they keep running out of...