Premier Auction Center — Local services in Post Falls

My wife and I were shocked to deal with Nate and Kim.

Upon deciding to RV full-time and part with our home furnishings, we called Premier Auctions. They were fairly prompt about picking up several large trailer loads of antiques, collectibles and appliances.

The auction went fairly well, but when we received payment by check, the itemized prices recorded were significantly lower than the sales price on the auction floor (yes, we attended the auction). We had an antique safe that sold for $250, they recorded a price of $175. We also had a very large security safe (6 feet tall by 4 1/2 wide) which brought $750, they recorded the price as $600. That's not all- we had two large, antique jars of old wheat pennies and buffalo nickels. One sold at auction for a fair price, the other never got to Premier Auctions. When I asked Nate about it, he blamed the safe mover (who delivered the safes at our cost with much of our other material). I know the guy who moved our safes rather well- he's done a great job for us in the past.

I know what we sent off to Premier. We had our own inventory list. Several items never showed up in the auction, others were recorded as a price realized which was much lower than the actual sale price (which we watched and recorded on iphone).

After we left for our journey (which we are still enjoying), there was still one load left to clear out of the house. We were told that they would pick up the load no later than a week after we left town. 3 weeks later, our former landlord called us to ask when we'd be done moving out... Premier apologized when I called them saying that they'd been really busy. At this point, I just wanted the last bit of our property cleaned out, so I didn't say anything.

When I called again after getting word they'd finally showed up, I confronted Kim who answered the phone. I explained that we recorded our auction and had a record of the actual prices realized (as opposed to the altered list of prices realized they'd provided us). When we confronted Kim, she told us (which we also recorded) that since we accused her of wrongdoing, she didn't feel any obligation to sell the rest of our property.

I in turn told Kim that I'd call the Idaho Association of Professional Auctioneers. She responded with expletives and hung up on us.

Let me say say that I grew up in the world of antiques, collectibles and auctions. My folks had one of the most successful antique malls in Spokane for nearly 20 years. We never expected anything close to retail prices, honestly- we just wanted it gone. But with that said, Premier emptied out a fully furnished 3,000 sq ft. home in Liberty Lake.

The check we realized for our estate was just over $4,200. It doesn't matter what we paid for things, it doesn't even matter what they sold for. The only thing that matters here is that we relied on this company to clear out our house and do what they specialize in. They failed us miserably and pocketed a lot for themselves.

If you're familiar with how local auction companies work, this will be no surprise to you. If you're unfamiliar, pay attention to what I wrote and then ask an honest auctioneer Owens Auction in the Valley.

By the way, we've never hear back from Premier about the second round of our property they picked up. If they weren't a licensed business, they would simply be burglars.

If it was possible, I would leave negative stars. And YES KIM- I hope you see this and call us to answer for yourself, you of course still have our...

Premier Auction is an awesome place to buy and sell. I've be going there for years. It's a family owned and operated business which is really cool. Like with any auction, sometimes things sell high and sometimes things sell low. As a seller, there's no way to predict what a buyer will pay. Understanding this will help and manage expectations. Having Premier sell my items is so much better than listing locally where you have to deal with people not showing up and their low ball offers. I high recommend if you have items you want to sell, to use them as long as you manage your expectations. As a buyer, I also recommend them because of all the variety items they sell. You'll usually find great deals compared to buying retail and online. Highly...

I always have a great time and a good laugh when I go here. Mostly at myself for being such an amateur at the whole bidding process. Such a fast paced, fun environment. The family and staff who run this are freindly and helpful. I appreciate the weekly photo previews on the items up for auction on their website. They have a wide assortment of collectibles, household goods, furniture, deco, tools, guns, etc. Showing up early for previewing items, is a must as it tends to slow down the process if you try to look at things during the auction. They offer warm food and beverages at a reasonable price. The smell of cookies baking, is always a treat. I rarely leave here, nevermind I have never left here without finding some kind...