Went here on a lunch break and this is one of the larger Subway's I have been in. There is an entrance that is through the Flying J and also it's own entrance around the side of the building. As mentioned it was a larger eating area and it was well kept. Also the music was good and not too loud or too quiet. Those are the parts that earned 2 stars.
My experience started with my coworker and I walking up behind another customer, who ordered sauce on the side, and the sandwich artist proceeded to apply the sauce directly onto the sandwich. The customer stated he wanted that sauce on the side, to which the sandwich artist replied "okay" and proceeded to bundle up the sandwich.
Maybe our experience will be better as a new sandwich artist approaches us and we begin our orders. This artist was nice and headed our instructions properly. Unfortunately, when he opened the bread cabinet both my coworker and I noticed that almost all the bread was not fully proofed or prepared, and the artist poked a few of them with a knife before pulling our bread from a shelf a few rows down. While our bread was safe to eat, it was definitely a bit soggy and overall not very firm.
We were then handed over to the first sandwich artist to complete our subs. Neither of us wanted sauce on the side, so that wouldn't be an issue. My sub wasn't anything too crazy but the amount of sauce that was applied to my sandwich was hefty, to say the least. My coworker didn't seem to have that issue, however he made the grave mistake of asking for olives on his sub, and the amount of olives that this man received was enough to make an entire sandwich on it's own. After this olive-based war crime, my coworker asked for black pepper to be sprinkled on his sandwich. In what I can only assume to be an attempt to mask the overwhelming amount of olives, the sandwich artist executed their 5-kill streak predetor missle of pepper on my coworkers sub.
After the construction of our sandwiches, that same artist went to ring up our orders, and made the understandable mistake of applying both subs to the same order. My coworker and I were planning on paying separately, however. Upon learning that they made a mistake, the artist said "I will be right back" and vacated the immediate area. The other artist approached us and asked where they went, and we honestly didn't know. "That's tough" was this artist's response, and after a couple minutes the other artist returned with a manager in toe. Apparently a manager was needed to edit our order, and said manager was not exactly pleased with being summoned for such trivial tasks. The manager voided the order and quickly returned to his previous station. The sandwich artist apologized for the confusion and the proceeded to immediately enter in my coworkers order in wrong. No parties involved wanted to deal with this transaction anymore, so we moved forward with the incorrect order. I believe the difference was only about $0.40, so it wasn't a big deal, just a tremendous way to end this experience.
My sub itself was mostly what I expected, aside from the river of sauces that flowed from the bottom of my soggy bread after each bite I took. It's subway food. It tasted fine. My coworker had to take multiple water breaks in between bites of his olive and pepper sandwich so that he could power through his mid day meal. He later described the experience of consuming the sandwich as "uncomfortably spicy and I think my cholesterol has...
Read moreZero stars if I could have put zero. The women had her son at work with her no hair net just a bandana didn't wash her hands and wasn't customer friendly. As we stood inline she argued with the customer in front of us telling ppl they didn't have to wear masks I understand while eating but it's mandatory in the gas station she works for. Our next visit here wasn't any better thought maybe she just had a bad day that day. While looking at the menu this same person was gossiping to another gas station employee wasn't work appropriate at all. I saw her name mentioned already seems she treats everyone horrible besides the one guy whom is probably her family. The option to share a review isn't to lie or name family or friends it's to tell your honest...
Read moreAs a truck driver, it is extremely irritating when I see a BRIGHT restaurant sign at a truck stop that seems OPEN when in all reality it is CLOSED......This creates a plethora of issues for everyone. The truck drivers time, fuel consumption, added fuel emissions and cost. Driver's time is then reflected back on the public consumer in various ways. If you're going to put your restaurant inside a truck stop which is a 24 HOUR INDUSTRY, you should either stay open 24 hours OR shut off your sign on the highway. this happens WAY too much and I know I'm not the only one....... These truck stops are equally at fault for not holding you guys accountable for...
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