Natural Grocers — Local services in Prescott

I am glad Natural Grocers has still remained in business after heavy competition from other health food stores. I frequent this Prescott location very intermittently, but I've always loved the customer service. I believe this is part of the reason they remain in business in such a small town.

On this particular trip I only needed a few things. I grabbed my things and was in line within a few minutes.

This is where my 5 star review comes from.

I spent a solid 10 minutes in line before the cashier, Allyson, was able to ring me up. As a cashier or any employee providing customer care to a service that requires people to wait in line, I understand the panic and anxiety that can come from lines getting longer.

The two lines grew longer and each new customer being checked out seemed to either be paying by hang written checks or had detailed returns. It didn't matter to Allyson though! By the time my items and I made it to the sweet-sweet conveyor belt, Allyson was patient, calm, and still very welcoming to me! Although the wait was long, I left feeling very happy and hopeful that Natural Grocers can remain in business with customer service like Allyson's!

In conclusion, long lines are apart of life. Long lines can be frustrating for those in line and the ones servicing the long line. How we process the waiting is what is important in my opinion. And in my opinion, the cashiers and floor employees of Natural Grocers in Prescott are handling everything great! I hope management...

My review is about this particular Natural Grocers. I've been in a lot of different sister stores in different states including AZ. I love this chain, but this store in Prescott is a weak link.

As noted by others some of the checkers won't be bringing a smile to your face. I've noticed that across the board that retention and reward reflect attitude vains that vary widely... Some are a true pleasure to visit, and others make you wonder how it got so bad.

Employees kicking product even fresh produce on the floor and then put it right up on the shelf or stack.

The water filter machine had not been serviced I over 6 weeks when I checked it, as I always do. This could be a potential health Hazzard. I would caution against using this water machine here, and this store should be fined for neglect. I did talk with a person in charge about this, and got a brush off.

The whole store here displays that attitude, and I can only guess it's a sour stream flowing downhill. It's not at all like other Natural Grocers.

You will find products you love and travel especially for, to be out of stock. We had to return moldy yogurt,.....

Look, this place needs a review on food handling, a freshen up of stale management, and a clean reboot on traditional Natural Grocers values and commitments to community.

Sorry to have to be hard on this one, but someone needs to know a crash...

I really like this store there is a lot of vitamins and supplements and just organic and natiral health supplies as well as hygiene products to choose from. As far as price goes? Well understandably the prices are another subject. Some things are not so affordable so I haven't tried many of them, because some things can be found online at a more affordable price but the return policy for the store I cannot comment on as far as the hygiene products go. However I can say the vitamins or supplements are refundable as long as you have a receipt and half or more than half of the product still is inside. But I can say that this place has the most affordable pasture and open range grass fed chicken eggs that I have ever encountered and all you have to do to receive this benefit is to become a member. Very simple process. I always come for my eggs here. And they are always big brown...