I walked in to Auto Zone, and as always, they were very nice and asked if I needed any help finding anything. I was in the market for some windshield wipers and we went over to the wiper department. They showed me the book and I proceeded to look up my vehicle. They do not carry the wipes that are listed for my vehicle so I asked them about it and was assured that any wiper in that size would work. They even helped me pick out special winter wipers that would work since I own a large van and the wipers tend to freeze. Of course, the wipers they gave me don't work on my van. There's a reason they have those books for looking up what blades to purchase and they should have just said that they don't have the ones I need. Such a...
Read moreAs soon as I walked into the AutoZone store, I was greeted with a smile, and a friendly , "Hello, how may I help you?" from a gentleman named, "Chic". I explained that 2011 Ford Expedition was no longer getting heat blowing from my heater. Not only did he take the time to walk out to my vehicle to diagnose the issue (I needed a new heater motor blower resister), he offered to install it for me the next day. He wanted to research how to install it, and get the correct tools, I drove to AutoZone, Pinckney the following day and Chic remembered my name, grabbed his tools, and installed the part in 25 degree weather and blowing winds! I will ALWAYS go to AutoZone for any vehicle needs! Thank you Chic! Thank...
Read moreStore employees are always courteous and helpful. They always seem to have the part or tool I need. Some quite knowledgeable folks work here. Had to laugh at a few of the 1-star comments like "they don't give me respect". Pretty sure I've been in line behind a few of the folks leaving these. Definitely add PATIENCE to the list of abilities of the employees!
A few months ago I broke a 1/2" torque wrench that I had bought a few years ago here. Wasn't beating on it - a clip inside the head broke. Took it back to the store and they gladly replaced it. I've also used their tool "rental" many times (and ended up buying a few.)
Really glad you guys are...
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