EXTREMELY DIRTY. I’m surprised no one else has noticed the lack of cleanliness in this salon, however this was my second time there and I paid attention this time. The first time I went I was on my phone in my own little world and never looked at what they were actually doing.
I am disappointed in myself for even allowing the Mani/pedi to continue. I should have walked out. I watched them “clean” the pedicure basins between customers. They sprayed a solution twice in each bowl and scrubbed for about 10 seconds, then rinsed the bowl out- that was it. They never ran water or disinfectant through the jets. California law states that in between each client: “The water in the basin shall be circulated with the correct amount (read manufacturer label for mixing instructions) of the EPA-registered hospital-liquid disinfectant that is labeled as a bactericide, fungicide and virucide, through the basin for at least 10 minutes.” That never happened. I watched them “clean” the bowls about 5 times.
Also- they reuse the pumice stones on clients. I watched my nail tech rinse the pumice stone (more like a sponge) and put it back to reuse. I then watched the other techs do the same. California law states: “All tools and supplies which come into direct contact with a client and cannot be disinfected (including, but not limited to buffers, pumice stones, wax sticks, toe separators, gloves, cotton pads, sponges, emery boards, and neck strips) shall be disposed of in a waste container immediately after use on a single client.”
The nail techs do not use gloves all the time- I noticed some do and some don’t.
I am blown away and disgusted. I understand that it gets expensive to have new and clean products to use on clients. However our health and safety should not be compromised because of this salon’s lack of cleanliness. It’s only a matter of time before infection and bacteria causes serious problems for one of...
Read moreI'm posting a long review because I spent hours looking up a good salon and I know others are doing the same so I want to help out.
Tina was gentle and kind. Advertised price for a pedicure is $20 but that's a basic pedicure. Once you're sitting they hand you a menu with different options ranging from $30-50. I chose to do the upgrades and selected the $30 one with paraffin wax and callus removal. Plus, they set a timer for 6 minutes of massage and bring out hot stones, though they only briefly run it under your feet.
My friend and I had appointments at 6 and we waited a few minutes since they only have 5 chairs and they were busy. We chose our colors and were then seated. The massage chairs were standard but feel like they're getting a little old. I was in chair #1 and the neck and shoulder massage felt weak, but the waist and lower back one was super strong.
The massage was more of a leg rub and unfortunately one of the colors I chose was running low so Tina added some acetone to thin it out and make it last enough for the 2 nails she was using it on. It looks okay from a distance but upon closer inspection you can tell it's thinner because my nail texture shows through. I didn't say anything because it did come out looking fine and it's a pedicure so they are not as delicate as a manicure. The second color she used on the rest of my nails came out with good texture, though there were some spots that could have been cleaned up better or left a little more even. Again, nothing serious though. The callus removal was okay, but could have also used a bit more force like the massage.
Overall, if you are someone who is extremely picky I would probably go somewhere else, but if you're like me and you get 1 pedicure a year, this place isn't bad. I'm going to keep looking for another salon, but this one is somewhere I would...
Read moreThis is the best nail salon I’ve been to in the AV. The prices are fair the people are nice and the work is good. Update: went to get my nails done today at the quartz hill location on 50th and they where busy so they sent me to their second location. It’s called bliss nails two across the street from quartz hill high school. (Both places are owned by the same people) And the serves here wasn’t as good. I walked in first and they started help 3 other people before me. And the girl who did my nails had a bit of an attitude. I asked her to please file my nails so they’d look straight. So when she didn’t do that I asked her to fix it and she started muttering under her breath. So for this I’m bringing down my review...
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