So I've been really trying to not be biased on this one. So I took my galaxy A32 5G in for a screen/digitizer replacement and was properly greeted but when it was time to get the price for the work I got hit with a $145 repair bill of which I paid only when picking up my phone 2 and a half-hours later. Here's the worst part aside from the price the phone only lasted 2hrs before the screen went on the fritz and by then they had already closed. I returned the next day disappointed on the level of repair they had done only to be told that the reason it was acting that way was because I had dropped it( mind you I never dropped it once since the picked up) even though I knew I never dropped it the repairman persisted to say I dropped it and that I was lying to get free work done after what felt like an hour he said "Come back at 7 the time they close up shop" it was barely 2:30pm so as I make my long trip back home I returned to my home then at 6:30pm I made it to the store i was angrily greeted and still being told I dropped it I picked it up and made way back home for a 3rd time as I made it to the bus stop on spring st half a mile from they're shop a shooting occurred I had no where to dodge or evade the shots luckily the lord was with me and I made it home safely. Ultimately I would not recommend this place for repairs let alone purchases of in store merchandise. It was a very unpleasant...
Read moreAbout 3 weeks ago came to get my phone repaired, they immediately said “water damage” without even checking the phone. Alright fine they changed the screen, the following day I continued having issues with the screen not working correctly. So two days after they changed the screen I called and they had to take the phone again and “calibrate it”. First off they never fixed the phone here I am on vacation and having the same screen issue where I cannot touch my screen. I got it fixed while on vacation by someone else and had to pay for someone else to really fix my phone. I was told “calibrating it” is bullshit and they PUT A CHEAP PHONE SCREEN. So if you want to waste your time and money come here. Also I was asked for my passcode to my phone which isn’t needed and it took over FOUR hours when the guy originally said an “hour”. These people are taking advantage of the people in the city who have no other option to get their items fixed. I also wouldn’t buy anything here because they won’t take responsibility...
Read moreTerrible place. My name is Glenn a few months ago I got my screen replaced they recommended a non original screen because my phone was older so I said ok. After repairing the screen a week goes by and the screen would randomly go black but the phone would be on still. So after a few YouTube videos I learned how to hard reset my phone so I can see the screen again. But then recently it happened again but this time it was a black screen with a bunch of lines as if it was dropped by I never dropped it. After numerous attempts on trying to reset my phone it still was showing the black screen. I go back and explain the situation to the owner as soon as I tell him the situation he instantly goes “Physical damage “ and kept explaining to him that nothing happened to it. His excuse was that since they changed locations it’s now a different “business “ yet they still do the same things and same owner. He claims he can’t even check the records of my repair because it’s a new location....
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