DTLR — Local services in Reading

Stopped by Earlier Today... It’s a gentlemen.. well 2 guys there always ... Customer Service Oriented... However.. they were pre occupied... Directly Behind the register... It’s A semi section of winter hats, which I was looking for mist inn... with summerish caps however.... A female asked WHAT ARE YOU LOOKING For.?? Just like So.. No Good morning No Welcome To Dtrl... Nothing... so my immediate response was a hat OBVIOUSLY...... She continue to stand there being rude.. so I took off... it was an exchange that was heated in part because of her rudeness.... The Morale of the Story.. Is Customer Service At the store makes u not even wanna patronize this establishment... The guys are always heady alert and always willing to help... Perhaps the queen of the dam was...

I was here a couple days ago and customer service is horrible the lady’s where rude unprofessional just talking behind the counter and they all just looking at me so I felt uncomfortable right away then I ask for help and I guess that was a problem too caught a attitude and they had somebody that’s didn’t even work there go back and grab my shoes that he had no clue what he was doing I don't recommend this store at all please go somewhere where there’s great customer service and where you...

Every pair of sneaker I brought from this company gave me blisters on my feet. God forbid if you have to the bathroom,not in this store.no matter how much money you spend you can never win a raffle and all the workers give their family and friends first dibs of all the best stuff along with...