Warehouse Cognitive Surplus Fulfillment & Corporate Offices — Local services in Redmond

After my first day using their tea infusion bottle…..That’s what their item is for: this was written by Cognitive Surplus.

It is intended as a functional decorative item (like a porcelain teapot, or a vase), but it is not intended to be used in a similar fashion to a thermos or sport bottle. The glass is far too delicate to be part of a daily commute, etc. Under the correct circumstances all glass (even baking glass) can be shocked. With a significantly strong shock or enough instances of being shocked it will crack or break. (For example being shocked due to improper handling during shipping.) It may be used with warm or cold beverages, it just can't quickly change from one to the other. It is not a good idea to put liquid that is boiling in glass or put something hot into a glass that is cold, or something cold into a glass that is still hot. Also the surface that the glass is sitting on can have an impact. If you have a cold counter (especially stone or metal) and you set a hot glass or pour in a hot substance it could shock the glass.

No where on your product list that it was a...

Recieved a multitude of xmas gifts from this establishment. Some of which were fitting. My wife wanted to exchange a few of them for something more appropriate to my child. Items perfect, still in packaging. Went into the Redmond store and thought we would just exchange them. We're told we need to contact the purchaser and get the order number or receipt to exchange the items in a not so friendly tone. It is very obvious the items are from the store, as they are still in the packaging. We are not going to contact the person that gifted the items to try to get that information. If you purchase from this store to gift something, buyer beware. The gifted items will now go in the trash. Very unfortunate. We will not purchase from...

Truly an excellent small business with high quality presents. Seriously - the commitment to detail is always top-notch: their brain/neurology flasks have each vein in blue and red highlights with detailed labelling in addition to the brain scans - and their star charts even display special patterns under red-lights).

They also have the kind of A+, real human customer service that is rare nowadays. Karl from their Shipping/Mission Control team bent over backwards to solve an issue for me when FedEx lost my package last minute (not Cognitive Surplus’ fault) and got me a replacement package way before Christmas.

I have purchased from them for 2 years now and will be a continual repeat customer. You...