Walgreens — Local services in Reedsburg

VERY disappointed in the Reedsburg Walgreens tonight! Accidentally bought boys pull-ups instead of girls so I had gone back to do a simple exchange, and after standing there for a while, getting the run around, leaving to run another errand and come back, I was told I wasn’t allowed to exchange the boy pull ups for the girl pull ups which were the EXACT SAME PRICE because the system said the exchange wasn’t allowed or something, so this YOUNG woman, who I doubt has kids, says to me, “I’m pretty sure the pull ups are made and cut the same you’ll be fine” and told me I was stuck with them! Does she not know the difference between boys and girls parts and how they go potty!! Yes the pull ups are made different! I will never shop there again! Could have been a...

The Walgreens app had informed me that I had needed to call the location and speak with someone to complete my prescription pickup. Throughout the entire experience, however, Amy was decidedly mean, unhelpful, and demeaning at every point of communication. Amy is unequivocally the most unprofessional, rude, and condescending excuse for a point of contact I’ve ever experienced. I definitely recommend never returning to such a place that treats their customers with such disrespect. I’d give negative stars if I could. Truly disgusting...

It took them a week to fill my daughter’s prescription. We got home and noticed the label didn’t match what we were supposed to get. It said tablets of a certain medicine and the bottle was a liquid. We called them to verify what we actually got and they said just smell it. If it smells like grape then that is what you are supposed to get. Very unprofessional and probably illegal. I will never get a prescription filled at this...