The Voyageur Inn and Conference Center — Hotel in Reedsburg

Our family was on a multi-state road trip and taking our hotel stays day-by-day. When we decided to land in the Wisconsin Dells area, we were debating whether to spend 1 night or 2 in the area. I came upon the Voyageur Inn and was attracted to it because it boasted of WiFi, a pool/hot tub, an on-site restaurant and bar. I saw from the pictures that it is an older property, but we’d been having good luck with older properties this trip, finding several that were clean and comfortable, and we hoped for the same from Voyageur. I envisioned that we might be able to use the pool with our tween, then my husband and I might enjoy a cocktail at the bar in the evening while he played with his friends on his iPad in the room. If the room/amenities had been as comfortable as we’d hoped, we’d have stayed 2 nights. We ended up leaving after 1, and gratefully so. First, there is no WiFi in the rooms, they say they’re “working on it,” but based on the signage it doesn’t seem like they’re planning on finishing that “work” anytime soon. The woman at check-in was sitting at a desk in a back office facing the front, but still made us ring the bell before she would come out, though she knew we were standing there. She couldn’t find our reservation initially. She finally found it, and gave us our keys. We noted that the main hall smelled funny, and the halls where the rooms are located are DARK. Looks like something out of a horror movie walking up. We opened our first room and it was HOT. I turned the AC on and noticed it didn’t seem to be blowing very cold, but we thought we’d go to dinner and leave it running, and see if it cooled down. It didn’t. When we got back and it was still hot, we went to the front desk (rang the bell again), and the woman’s response after we told her we went to dinner and came back was, “It just takes a while, give it 10 minutes.” We said it’s already been over an hour. She said, “Well, I’d have to come check it,” as if we wouldn’t want her to do that. We said, “Yes, please do!” She did come confirm that the AC wasn’t working, and told us maintenance wasn’t in. We asked for a different room, and she said she could move us, but the other room’s door key wasn’t working so she’d have to figure out the key. We asked to be moved, and after some time she was able to bring us a key for the new room. We learned that the restaurant and bar is only open from 5-8 in the evenings, so no chance of that evening cocktail. No towels at the pool, we used our room towels. The WORST part of the whole stay, though, was what passed for a “bed”! Sleeping on the floor might have been worse, but not by much. The king-sized bed was literally like sleeping on a cot. It doesn’t even feel like a real bed. Thinnest mattress I’ve ever seen in my life. That alone would be reason enough to cut our stay short, if we had planned on being there more than one night. It was truly awful. Pros: The rooms are large. They were satisfactorily clean. There was a stain on the carpet and some stray hairs in the bathroom, but other than that it did seem pretty clean. And the complimentary breakfast ticket at the restaurant next door IS nice. We had a great breakfast of scrambled eggs, meat, toast with jelly, and coffee, in a nice sit-down restaurant atmosphere, free of charge. That was nice. Also, the Norman Rockwell art collection on site is pretty cool. There’s a nice little biographical write-up of Norman Rockwell available in the lobby, and their collection of his complete works is on display in the halls leading to the restaurant. That being said, our overall experience at the Voyageur Inn was… lacking. We’ve stayed in some old hotels and motels that were really well-run, clean, and nice. This wasn’t that. This was a property in decline in EVERY way, not just by age. Do...

Our family was on a multi-state road trip and taking our hotel stays day-by-day. When we decided to land in the Wisconsin Dells area, we were debating whether to spend 1 night or 2 in the area. I came upon the Voyageur Inn and was attracted to it because it boasted of WiFi, a pool/hot tub, an on-site restaurant and bar. I saw from the pictures that it is an older property, but we’d been having good luck with older properties this trip, finding several that were clean and comfortable, and we hoped for the same from Voyageur. I envisioned that we might be able to use the pool with our tween, then my husband and I might enjoy a cocktail at the bar in the evening while he played with his friends on his iPad in the room. If the room/amenities had been as comfortable as we’d hoped, we’d have stayed 2 nights. We ended up leaving after 1, and gratefully so. First, there is no WiFi in the rooms, they say they’re “working on it,” but based on the signage it doesn’t seem like they’re planning on finishing that “work” anytime soon. The woman at check-in was sitting at a desk in a back office facing the front, but still made us ring the bell before she would come out, though she knew we were standing there. She couldn’t find our reservation initially. She finally found it, and gave us our keys. We noted that the main hall smelled funny, and the halls where the rooms are located are DARK. Looks like something out of a horror movie walking up. We opened our first room and it was HOT. I turned the AC on and noticed it didn’t seem to be blowing very cold, but we thought we’d go to dinner and leave it running, and see if it cooled down. It didn’t. When we got back and it was still hot, we went to the front desk (rang the bell again), and the woman’s response after we told her we went to dinner and came back was, “It just takes a while, give it 10 minutes.” We said it’s already been over an hour. She said, “Well, I’d have to come check it,” as if we wouldn’t want her to do that. We said, “Yes, please do!” She did come confirm that the AC wasn’t working, and told us maintenance wasn’t in. We asked for a different room, and she said she could move us, but the other room’s door key wasn’t working so she’d have to figure out the key. We asked to be moved, and after some time she was able to bring us a key for the new room. We learned that the restaurant and bar is only open from 5-8 in the evenings, so no chance of that evening cocktail. No towels at the pool, we used our room towels. The WORST part of the whole stay, though, was what passed for a “bed”! Sleeping on the floor might have been worse, but not by much. The king-sized bed was literally like sleeping on a cot. It doesn’t even feel like a real bed. Thinnest mattress I’ve ever seen in my life. That alone would be reason enough to cut our stay short, if we had planned on being there more than one night. It was truly awful. Pros: The rooms are large. They were satisfactorily clean. There was a stain on the carpet and some stray hairs in the bathroom, but other than that it did seem pretty clean. And the complimentary breakfast ticket at the restaurant next door IS nice. We had a great breakfast of scrambled eggs, meat, toast with jelly, and coffee, in a nice sit-down restaurant atmosphere, free of charge. That was nice. Also, the Normal Rockwell art collection on site is pretty cool. There’s a nice little biographical write-up of Norman Rockwell available in the lobby, and their collection of his complete works is on display in the halls leading to the restaurant. That being said, our overall experience at the Voyageur Inn was… lacking. We’ve stayed in some old hotels and motels that were really well-run, clean, and nice. This wasn’t that. This was a property in decline in EVERY way, not just by age. Do...

This is a hidden-gem hotel in a small town close to both Wisconsin Dells and Baraboo. Overall, I would stay here again. Here are some pros and cons of my experience:||Pros:|-Ritzy vintage vibes. The lobby is decked out in red carpeting and chandeliers. The wallpaper features Victorian scrolls and there is classical music playing on speakers throughout the hotel.|-The staff. The front desk staff was incredibly helpful and attentive. Holly, the bartender at the hotel's lounge, was an absolute delight!|-The Black Squirrel. This is the aforementioned bar/lounge attached to the hotel and the hotel's restaurant. The old fashioneds were $3.00! |-The location. My husband and I loved the small-town feel near big-city attractions.|-The price is right and you get what you pay for. |The Cons:|-Super dated and in need of major renovations. The wallpaper is peeling throughout the facility, there was water damage on the wall in our room near our bathroom mirror, and the screen was bent and almost falling off our window. Generally, it appeared as though not much was updated since the 80s.|-the Pool. They are storing a pool table with curtains and wood on top of it, pieces of fitness equipment, and a ladder in the pool room, which is pretty unsightly. |-the breakfast. The breakfast was a free buffet breakfast in the attached restaurant,, Marty's steakhouse. I was looking forward to a departure from traditional, bland hotel breakfasts and it unfortunately was not good, and the only items there were scrambled eggs, ham, and a cinnamon roll. They appeared to be out of some things.|-the beds. My husband and I stayed in a room on the 3rd floor, and I did hear a rumor that other beds on the lower floors have been updated, but our beds were terrible. They were hard and lumpy and it was difficult to get a good night's sleep. There was also a yellow stain on the sheets and sand or other pieces of small debris on the fitted sheet that I had to brush off. ||Overall, the friendly staff, quaint atmosphere, low price, and unique style of the building would bring me back here again, and hopefully they have made updates...