Country Club Furniture — Local services in Rich Township

DO NOT BUY ANYTHING FROM THIS STORE! I PAID FOR MY ORDER IN FULL AND NEVER RECEIVED MY ORDER. HORRIBLE CUSTOMER SERVICE NO COMMUNICATION. I WAS VERY PATIENT AND UNDERSTANDING HOWEVER THAT MADE THE SITUATION WORSE. I BECAME A PUSH OVER.. DAYS PAST AND NO COMMUNICATION I CALLED AND WAS TOLD THEY COULD NOT FIND THE OTHER HALF OF MY ORDER.. I DID ALLOW A FEW DAYS FOR THE TEAM TO FIGURE THIS OUT. I THEN RECEIVED HALF OF MY DELIVERY AND ONCE AGAIN NO COMMUNICATION AS TO WHERE OR WHY. I CONTACTED THE STORE UNTIL I WAS ABLE TO FINALLY REACH SOMEONE. THAT WAS A NIGHTMARE MANAGEMENT GAVE ME THE RUN AROUND AND WAS EXTREMELY RUDE. THATS WHEN I REQUESTED A REFUND FOR THE PIECE THAT WAS MISSING AND UNABLE TO LOCATE. I WAS TOLD THAT A REFUND WILL BE PROCESSED THEN 2 MINS LATER I RECEIVED A CALL SAYING THE MANAGER CALLED THE POLICE AND TO TALK TO THE COPS ABOUT THE PROBLEM. I HAVE NEVER EXPERIENCED SUCH A CIRCUS OF UNPROFESSIONALISM IN MY LIFE! I JUST WANTED A REFUND FOR MY ORDER THAT DID NOT COME. THE FACT THAT THE MANAGER IS ACTING THIS WAY SHOWS THIS IS OBVIOUSLY HOW THIS STORE OPERATES. DO NOT DO BUSINESS HERE … SAVE YOURSELF THE HEADACHE AND...

I have bought many items from here and never had any issues with purchasing or delivery. Last week I purchased a bed and mattress set on Tuesday to be delivered Thursday. Never came, no phone call. Friday I called the store nothing. I finally contacted them the gentleman that did the sale thought it was delivered as promised. Said he would check and call me back. Never heard anything. 4 pm delivery driver called said they received wrong bed would delivery Saturday. Nothing came Saturday. Monday I called the sister store and spoke to the lady she knew me. The bed was promised Tuesday between 1-4. Tuesday bed arrived at 5. I will NEVER do business with them again. Very...

My sales person, Talley was absolutely accommodating and amazing. Her customer service skill sets are above par. I have shopped at mini large stores, but this little store was cozy, quaint, and very beautiful. The layout was exceptional and I am super happy with all of the things that I purchased my lamp, my fireplace, my flowers, my vase. I bought a new home and I'm happy with everything I have filled from this beautiful store. Thank goodness for the new owners which have been here for almost a year. Thanks guys you really taking it up another notch in our community. Well I’ve been waiting for statue and never received it, sad all the money I spent dang. Still...