Chipheads Computer Repair — Local services in Richfield

I've had desktops, laptops, and windows 10 update help and repairs done by them over the last ten years or so. Every single time they have done all that we asked and more. They've also given me very valuable detailed advice on motherboards, graphics cards, processing power, and RAM memory to buy in a video editing computer I wanted to build. Even sent me to a computer shop that they knew did an excellent job with that kind of thing. Most recently they helped me with updating several desktops and notebooks to windows ten. I brought the computers in when I was stuck and they advised me of what to do without charge. They even diagnosed a hard to find slowly failing hard drive that was making one long and frustrating upgrade attempt to windows ten just about impossible. I knew something was wrong with a valued desktop I had been trying to upgrade for almost four months unsuccessfully and had just about given up. I expected nothing, but they found it a kind of on and off flaky issue with the hard drive by running the desktop an entire day, evening and morning and finally noticing it had started to make a difficult to detect rubbing sound. I was very, very relieved when they called me about the low volume but strange sound. That day I purchased a replacement hard drive and they installed the new hard drive and windows 10 upgrade and at a very reasonable price. Very few repair shops would have spent the time or payed that much attention to one customers weird little problem with a supposedly easy windows 10 upgrade. They did and that is very rare.

Needless to say, I've become a regular customer gradually and more and more willingly. What's even more wonderful is they are always honest and warn me against spending unnecessary money that doesn't make sense given the age or capabilities of a computer. I'm a long-time computer owner and user and sometimes become too personally attached to my machines. They are also willing to talk with me to help me have a better understanding of how to solve issues on my own when I don't know where to start. The result is that when people talk to me about needing a repair or help I send them to Chipheads for honest, knowledgeable, and unbiased advice. They are a very well-run and customer focused company interested and dedicated to their customers needs and always make an extra effort to volunteer help and advice that means...

I have a little laptop I really like but that most places won't work on because (a) it's built by a small company, and (b) the only operating system installed on it is a Linux distro. Other places around the cities that I tried to get to work on it sent me to Chipheads. They were right.

I've had it in there twice now -- once to replace the fan, once to replace the keyboard -- and both times they had to order replacement parts from a small company overseas. They were honest about how long that would take, and in both cases the parts came in slightly faster than they said to expect them. The actual work once the parts came in was fast, and it repaired the problems, and in both cases it was done for less money than they initially said it would cost.

On my most recent visit, I asked about fixing an obscure peripheral, and they said they have no experience with that kind of hardware and therefore were not willing to try working on it, which is, I think, the right answer if they haven't actually worked on dedicated 35mm film scanners before; other companies might have lied and broken the device. They then suggested other businesses were I might get the scanner looked at without having to mail it off.

Great people. They've...

Absolutely amazing customer service! I am beyond satisfied and grateful for my experience at Chipheads. I was working on my Dell laptop the other night and all of a sudden vertical colored lines started flashing at me on my screen. It's only 1.5 years old! I took it to GeekSquad the next morning. They plugged it into an external monitor and the flashing appeared on it. They told me my motherboard was shot and it'd be 1/2 to 2/3 the price of my laptop to get it fixed, so maybe I should just get a new one. I felt absolutely defeated. I googled computer repair nearby and this place popped up. I read all the great reviews so I thought I'd give it a shot. I walked in and was helped immediately. The associate also plugged in my computer, but then went a step further and unscrewed the bottom of my laptop. He unplugged and re-plugged in the battery and TA DA! my laptop was back to perfect working condition. He knew exactly what to do and it took less than 10 minutes. AVOID GEEKSQUAD! They just want your $$$ The associates at Chipheads know what they're doing and actually...