One in person visit and 2 phone calls last week assured me the mattress I picked out would be in store. Same day confirmed, I arranged a pick up with family member. I waited 15 min. in the store before being told. "oh yea...you can pick out one of those over there." This was not the twin I ordered. Wess...... threw his hands up saying, " Hey , I can't control what is brought into the store by our delivery truck." I'm so glad I didn't pay any money up front! Wess......here is how that issue should have been handled. When I called you, you should have confirmed the blue mattress was in the store before I came.I told Wess Iived 1.5 miles from the store. He wanted to offer to deliver a $130.00 mattress for $65.00! People, the old Wolfman Jack furniture store is still in business on Roosevelt HWY. They gave me a perfect mattress for $90.00 and tied it to my car! Wess....said "I don't have rope!" I told you I was on the way. When you could not deliver, you don't give excuses. Professional response, " I'm sorry for the confusion, let me have our delivery guy get the mattress and for the inconvenience of you coming here, we will deliver it to you. I'm sorry Miss." Small purchase, so Wess has no energy to spare! So glad I skipped this nightmare. DON'T COME INTO OUR COMMUNITY AND TRY BAIT AND SWITCH.......! Don't take advantage of College Park, Ga. They really don't like it!!!!!
April 17, 2017 In response to your response, I in no way asked for a quilted mattress. I have back challenges and must have a firm mattress. I took a picture of the mattress I asked for and it is still in my phone! You are still being lied to by your employee. $65.00 was the price quoted to me for delivery. Success in business financially is good; but without good character, success is short lived. Every worker should speak the same thing...
   Read moreI had an absolutely fantastic experience shopping at Furniture, Rugs & More on Old National Highway in Atlanta! From the moment I walked in, the staff was welcoming, knowledgeable, and incredibly helpful. They took the time to understand what I was looking for and helped me pick out the perfect living room sectional and dining room set to match my home and style.
The selection was impressiveâmodern, high-quality pieces at reasonable prices. I never felt rushed or pressured, and the entire buying process was smooth and enjoyable.
What really stood out was the delivery service. Everything arrived on time and in perfect condition. The delivery team was professional, efficient, and respectful of my home. They set everything up quickly and made sure I was happy with the placement before leaving.
I couldnât be happier with my purchase. My living room and dining area look amazing now, and Iâve already received so many compliments from friends and family!
If youâre looking for great furniture and top-notch customer service, I highly recommend checking out Furniture, Rugs & More on Old National Highway. Iâll definitely be back for future...
   Read moreAwesome experience!!! Mrs Mayssam Daniel went above and beyond to provide me with the best customer service. I felt so was not pressured to buy anything but rather only what fit my needs. She helped me pick my living room and bed room. She was very transparent and honest. The process was seamless and the furniture were delivered on time as promised. Price were the cheapest around the Atlanta area and the quality was outstanding. The delivery guys were professional and cleaned after they unboxed and assembled my pieces.
Also, both Alex and Nidal were very kind and provided me with financial options and payment guidance. Both Guys were professional and friendly..
I recommend everyone that is looking for any furnitures or accessories to stop by Furniture Rugs and More ... you will not be disappointed...
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