Canyon Crest Country Club — Local services in Riverside

Where do I even begin..... we joined so that my children could swim on their swim team since their normal team was closed due to Covid. I was hesitant to join because we had just paid them a ridiculous amount of money on my grandpas account. He was a member for 20+ years and they charged him for months after his death- putting charges that weren't possible (since he was not even mobile at the end)on his account.

The club is pretty run down- hasn't been remodeled in a long time- and we don't golf. However, Coach Shannon is awesome and made it worth the 170/month. Now my kids have started school and soccer and it doesn't make sense to keep our membership when they can't make it to practice very often. Knowing that you must cancel 30 days in advance - I sent an email the morning of 10/2. I had paid my dues automatically through September and anticipated being charged for October. I received a "final statement" saying I owe for August-October- and will be charged for November as well! They said that when ownership changed - they stopped using the service that was taking my payments. Told me that I needed to contact that company and try to get reimbursed. I told them it seemed ridiculous that I would double pay for months at a club we hadn't even attended. I asked why I would be charged for November and was told that my 30 days would be up on 11/1 which is when statements go out for the next month. Seriously?? Knowing I'm trying to cancel and that I'm already being double charged - you're gonna charge me another month?!? I was also told my account will stay active until I repay them for these months (which I have to look into but am pretty sure is not legal).

I would definitely not join this club! If you're already a member here- check your statements every month and don't trust them to have your best interest at heart or be above adding frivolous charges. It's all about the money with them. No...

I went to a surprise party at this location for my aunt's 60th birthday. It is a beautiful venue located in Riverside canyon crest area. It is a great space to host weddings, birthdays, or really any social event. The staff was very nice and the food was delicious. We had a banquet buffet that was displayed elegantly and had great flavor. The outside had a covered patio with tables and chairs, surrounded with flowers and greenery, and a well kept lawn for golf. I would highly recommend this place for any event. The only issue I had was the temperature. It was very hot inside of the venue and they had multiple fans on inside. Our event was at 7pm at night but it was California summer night. Everyone inside was sweating and talking about the heat. It sucks when you get your hair and makeup done and your sweating a bunch even when your sitting down. That definitely took away from enjoying the event a little, but overall I had...

New management has forced me to update this review. Front of house manager Crystal is a terrible manager, kicking us out mid service once, fired our server half way through dinner, and even got her car repo'd from the parking lot. She has invited potential wedding clients and then left before their appointment to decide if they wanted to use the facilities for their wedding. General manager Travis has a lot to answer for. A lot of the members have been essentially forced to quit because of the way they have been treated.

All in all, I would recommend going anywhere else for golf or food.

Edit: they have fired the two troublesome managers and have adjusted a bit. No longer do they offer dinner and they need more staff. Furthermore, they were out of a significant amount of items on the menu and alcohol options were limited due to being out as well. Bumping the rating up a star. Better, but needs...