Despite my initial positive experience with the framing store, my return visit was a complete disappointment. Not only was the staff disorganized and unable to locate my receipt or remember my sister's artwork, but they also failed to have it framed within the promised time frame.
. However, when I returned a few days later, the drawing was still not framed and the employee had no recollection of our previous interaction. This led to a frustrating and unprofessional experience. It is important for businesses to maintain organized and efficient systems to avoid such inconveniences for their customers.
This type of inefficiency and lack of professionalism is unacceptable, especially when dealing with important and meaningful items such as a birthday gift. I would not recommend this framing store to anyone based on my second visit. Very bad place to pick up to frame pictures...
   Read moreFive stars is not enough. John recently delivered an amazing final product - a custom framed 90â mirror!
First off, I knew this would be a massive project and was bracing myself for rejection. However, John confidently accepted the challenge.
It was not a straightforward process but John remained transparent and kept me updated along the way. As one can imagine he endured all kinds of challenges over the duration of this project but he persevered and delivered. Even after the fact he followed up, offered some tips for transporting and hanging the mirror, and just made sure everything was okay.
The man is just an all-star. Super friendly, knowledgeable, skilled, and honest. Couldnât ask for more. I will definitely be coming back for more business....
   Read moreWhen you have sentimental items that you want to keep in good condition and preserve them, where do you go? Well,l over the last 10 years all my items have taken to Home Port Gallery. Between Jill Scott and her son John, now owning it, my personal items and items for my charity have been beautifully framed. Being a huge sports fan I have added a few more to my collection. If you ever need anything framed, I HIGHLY recommend them. Also, they have been a supporter for my charity since day one giving us beautiful artwork...
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