Rochester Recreation Center — Local services in Rochester

I'd leave 0 stars, but that's not an option. I tried to sign my daughter up for swim lessons. A week and a half before I signed her up I emailed and left a voicemail as to how to sign up for private lessons. No response. No big deal I went a head and signed her up feb 1st for a feb 4th lesson. I didn't know that wasnt enough time because nobody email/called me back. I didn't get an offical approved email, but the money was taken from my account. I showed up knowing it was possible that swim lessons wouldn't happen. Again no problem. I talked to a gal there told her the scoop. She was great. She told me I would get a refund said sorry and to hammer down on sending emails until I heard back from somebody. So I sent a total of 2 emails and Ashleigh Kramer called me almost immediately after the 2nd email. She didn't even say Hello. I said Hello and she said you need to stop emailing me right now. If you would look at your emails you would see I already gave you a refund (I recieved no emails). You need to give us 3 days to respond to an email do you underatand that! I said I'm going to stop you because I tried to contact you almost 2 weeks ago. And Ashleigh Kramer wigged out at me and told me she wasn't going to be talked over and I needed to listen to her and countined to tell me how wrong it was that I emailed and didn't just wait for a response. She would not let me talk and just kept yelling at me. I for sure lost my temper at that point I and hung up. She them emailed me and told me that I abruptly ended the phone call and said that if this was a problem then the swim club was obviously not the place for us to do swim lessons. Ashleigh Kramer was very very disrespectful. Aside from her I am sure this place is great. But...

The rec center is reasonably priced and offers several great activity facilities. They have a nice size swimming pool, ice skating and hockey rink, and a basketball court. I swim there 2-4 times a week. Their pool is fairly bare bones. They do not use lane buoy's. They claim on their website that there are an Olympic sized pool. While this is technically correct, the pool is actually split down the middle with a removable wall. Most of the time, this wall is in place which makes the swimming half the distance. Despite that, the water is kept at a reasonable temperature and they have enough lanes that you rarely have to wait to swim. The locker room is a "bring your own lock" and they do not offer locker rentals or towel passes which is slightly inconvenient but not a deal breaker.

Overall, if you are looking for a facility for swimming at a reasonable price, I would recommend checking out...

I was confronted, mind you almost attacked, today while taking my 6 year old son from hockey practice. Telling me that I am only allowed to use one exit and that is their busy season and cannot be bothered by my hockey player and his bag. I calmed my son as he thought he did something wrong. This woman, followed us up the stairs asking if our hockey coach sent an email and continued to harass us asking if we read the signs on the wall. No. I am a single mother, I do my best to hold him and I together. We arrived two weleks ago for open skate, and were told they didn’t update their website but had no open skate. We live in chatfield. This was the only day I had with my son. This facility will coach my son but the...