PANDORA Jewelry — Local services in Rockaway Township

I was there to purchase a ring. I gave exact change and it was entered into the cash register wrong. I explained she was giving me too much back and the correct amount back was $30. She didn’t understand. Another associate came over and she couldn’t figure the math out. The store manager came over and she said the register had to be be recounted and properly figured to give the correct change back. Meanwhile after ten minutes of confusion, I asked for my money back and just gave the ring back. They proceeded to mock me and kept saying have a nice new year because I said it was simple math and it was only a certain amount back, etc.

If you can’t do simple math, please don’t work in retail. Pandora—do better in hiring associates and a manager—all couldn’t adequately figure out the change. A sale of $170.60 and giving $200.60 requires only a $30 dollar exchange in sales...

Purchased 4 bracelets with beads for family members as Christmas gifts. One of the bracelets broke when putting it on. Returned it as defective for a new one. The clerk said that I could have a same price bracelet of similar item. Both items not on sale are the same price so it would be an even exchange. Then she turns around and says that I owe her 6 dollars. She tells me that the item is no longer on sale and since I am doing an exchange I owe her money. I explained that i am not doing exchange because i want to but because item was defective. I asked for a manager and got quick resolution. I spent just under 500 at this store this Christmas and must now rethink whether I would do so again. There are also not enough staff...

If I could give them 0 stars for sure I will . Rude girls today working at the store , this is the second time this happen , I came last week for a secret Santa gift and they were rude I decide to buy online since I have a negative experience but unfortunately had to come and change one product and again they were so rude and didn’t even one to give me a bag because they told me they have to save bags for other customers. Which I replay I am a Custumer since I also was picking up at the store …. Need a change...