Action Truck Parts — Local services in Rockdale

Absolute worst customer service I've ever experienced! Purchased a $340 switch from them that didn't work. Brought it back a week later and was told they couldn't refund or exchange it without sending the unit to their distributor to be checked out. I purchased another one and plugged it in and no issues. 3 months later I called about my refund and was told they were still working on it. I called every few months for over 11 months to be told they lost my switch and my return claim and that it was denied. They refused to give me a credit or refund arguing that they were not reimbursed from their distributor thus couldn't issue a refund. They also stated that they were not certain as to where my part is and if their distributor lost it, there is nothing...

Action Truck Parts is hands down the go-to place for all your truck part needs! The staff is incredibly knowledgeable and always ready to help you find exactly what you need. Danny and John are especially great to work with—they’re professional, friendly, and make the whole process smooth and stress-free. Whether it’s answering questions or going the extra mile to get you the right part, these guys know their stuff....

Back few years ago these guys were great when duprees then become action. I loved to work with them. Then they become a**holes who I choose not to work with. The action over in Bolingbrook so much better with parts and to work with. I make the extra 15 mile drive to not deal...