Cricket Wireless Authorized Retailer — Local services in Rockford Township

This store has the most polite staff that helps you with anything concerning your phone, they show you how to work it, they explain in details everything you need to know, I would recommend anyone who has a cricket phone or someone who doesn't even have one but looking to get one go to this store you will not walk away dissatisfied, I give the five stars and more if they had them I have been going there since they open at this location, I have never even experience bad service with my cricket service even when I travel it has always worked for me I got my first phone in 2008 I am a very...

My razor messed up went to the store where I got it and they said I had to pay a$250.00 to get a replacement. So I lost screwed out of $338.00 ( ripped off). Cricket wireless should close up and go out of business. They rip off every everyone all of time. They are disgrace to the communication industry. Never again. So I advise anyone who reads this review think very hard DONT WASTE OR EVEN THROUGH AWAY YOUR HARD EARNED MONEY.W hy contact your customer care.Anyway I'm going to go the proper channels like the better business bureau,doj and others so this will not happen again to...

Workers are lazy came in to cancel 2 lines and they said they can't do that when I've worked at cricket and you're not allowed to refuse to cancel someone's line. Get better workers. Ppl who actually care about about their customers. And the bigger girl that was working there, she needs an attitude adjustment. Humble...