Norma's Jewelry — Local services in Rockford Township

I had 2 rings sized. One of the rings was sized up two sizes, only $20. The other ring needed to be sized up 1 size, but is was very thin and also broke through on the bottom. She added more gold to repair this and sized it for only $20. Then I needed a small pearl replaced in a pearl and gold ring. She only charged me $18 for that. I had ask that the pearl ring to please be done by Friday, I had brought them in on Tuesday, as I wanted to surprise my granddaughter with it. She had all 3 of them done. I had gone 1st to Soto's. They wanted to charge me $70 for the pearl ring, so I had ask, what a about a simulated pearl, she laughed and said that is with one. The ruby ring that would be sized 2 sizes was to be $45 per size. The other one she was going to as because it would need extra gold. I said I could bring my own gold in to use, she said the price would be the same with my gold or theirs???????? I said never mind, I didn't need to know how much. I was pleasantly surprised when Norma told...

I wish I could give this place negative stars. I just wanted some tiny gold hoops and they stole my gold used to make my earrings. It’s been a year since I’ve made my order, every month I would go in to see if they were done like promised, and they would tell me they were still working on them or they had to start over. I moved out of state within that year and Mike promised he would send me my items, but I never got them. Now they don’t even answer my phone calls. Tellible business SOTOS is better than this place, and...

Norma definitely DOES NOT do good business and she is not a good jeweler! What we asked and paid for (a football 🏈 pendant) and what we got were two different things. Then she made some name plates for my son. He lost one so we go back to her to get it replaced and she can’t even make the replacement right. After two attempts with the earrings and a failed mission on the pendant we went elsewhere. Unbelievable! Norma is definitely not who I would recommend for any of your jewelry concerns and/or needs. She should...