GameStop — Local services in Roeland Park

I purchased a used controller Christmas Eve, went home noticed the joystick was faulty and misplaced the receipt. (I had the exact time and date of the purchase ) Go back in not even 4 days later and to the same person who helped me get the controller tells me he can’t look up a f$&!ing receipt 4 days ago and was NO HELP AT ALL the IDIOT told me he could buy it towards a new controller 1. DO I LOOK STUPID DO I LOOK LIKE I WANT TO LOOSE 44$ 2 he was very rude and unprofessional and made no attempt to help me. 2 HE SOLD ME THE BROKEN CONTROLER. So after calling customer service and a Rep telling me the receipt would be sent to me in 48 hours I called back a day later and they told me the rep never submitted my request and they would look into the matter, I spend 44$ and just wanted a working controller and you guys made me jump threw f$&@ing hoops to get my own receipt you cannot look up THAT WASNT EVEN A WEEK OLD. YOU DO NOT VALUE YOUR CUSTOMERS AND RIP THEM OFF AND TRY AND PIN FAULTY...

They have a wide selection of games and gaming accessories. I went in a few days after Christmas to purchase a Super Smash Bros Nintendo Switch Wireless GameCube controller. I was told that they just received a shipment and was asked to wait while they unpack the boxes. After an hour I told an employee I would be right back in about 20-30 minutes if they could sit the item aside for me since I had additional errands to run that day. I was informed by this different employee that they did not have a shipment of them and there were none in the store. Not even in the back. I was then told that I should purchase something else. After waiting an hour for an item that they didn't even have, I was frustrated and ended up not buying anything. I did look at their Nintendo Switch Joy Con controllers and they're $10 cheaper at the Wal-Mart right next door. My advice would be to either buy online, or go to...

This place is amazing they do give refunds if you have the receipt but I do believe its after one week they wont refund it anymore. As for the staff they are quite friendly and helpful a lot of the staff is quite knowledgeable about the game some staff isn't but where they lack in that they do have pep and they are quite kind. There is always a friendly atmosphere in the air in this place I highly suggest it. They are conveniently located near a Walmart and a few other great stores which makes this a ideal go to spot...