My 55 inch Toshiba's screen stopped lighting up. I can hear start-up audio but just got a black screen. Thanks to Google, I pointed a flashlight at the screen and could see faint images of the Home menu and confirming that the mother board and CPU are working and that backlight LEDs needed replacement. That said I called AVS to get a quotation for the repair/replacement. I was told that I had to bring the tv in and pay $75 to check it and then a quotation would be given for the repairs. Upon agreement, the $75 would be deducted from the repair bill. I told them that they must have an estimate for backlight replacements, even a range, because if the repair bill was $200, I would opt to buy a new tv because they start from $250. Their mandatory diagnostic fee of $75 could easily have gone to the cost of a new tv. If they had said similar repair bills have ranged from $100 to $150, they would have gotten this customer. Good customer service dictates that you can at least give estimates on types of repairs. This mandatory...
Read moreI found this business on line while looking to speak to a knowledgeable person about making an old box tv into a smart TV. Luckily, Louie called me back and I must tell you, this man is brilliant. He is the owner of the business and really and truly knows his stuff. I truthfully told him that it was for my tv sets in Florida and even though I was not using his services here in NJ, he helped me above and beyond. I am technically challenged and he answers all my questions and even sent me photos to help explain what I needed to purchase. I hated to bother him, but I did have some additional questions and he gave me his total attention. I highly recommend Louie if you need any repair work or help. He was wonderful, and how many people would even help me knowing that I just had questions. That said it all about this small business owner, so yes, call him to assist you. If I need any tv services here, I would hire him in a heartbeat. Thank you, Louis. You...
Read moreI googled electronic repair shops near me and could not find one that repaired/replaced power cable on my Portable Sony Bluetooth speaker. My lil pup was teething and chewed the power cable into two pieces. I called Audio Video Services Inc spoke with Lou who said it can be repaired he asked me to drop it off and he literally called me back with in 30 minutes to an hour after dropping it off to let me know my radio was ready for pick up. I was beyond amazed at how fast he fixed my problem at such a affordable cost. My radio was out of commission for three months because I was unsuccessful in finding a repair shop. So if you have an electronic issue that needs to be fixed or repaired Audio Video Services Inc (Lou and his beautiful wife) will definitely take good care of you and they won't break your pockets neither. I will definitely utilize their services very soon. I actually need to have my flat...
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