JUST SMOKE — Local services in Roselle

Love the shop everyone is always super friendly and they will point you in the right direction for what you’re looking for, and the shop is very well stocked. Fred was on shift today it was my first time meeting him, but he was a super nice guy and I had another great experience with the shop which lead me to have to make this review. Wish I needed to visit the shop everyday for something just for the positivity and friendly conversations. It’s so nice compared to most places where everything is so dull and unpleasent. They really do a great job with this shop and their...

Poor Quality Products & Zero Customer Service

I bought a couple of vapes from Just Smoke, and both started leaking not long after I started using them. I went back to the store to see if they could help, but the staff clearly didn’t care. No refund, no exchange, not even an apology — just a dismissive attitude. And I guess you can't buy anything in advance they expect that you have to use it the second you buy it.

If you’re looking for decent products or any kind of customer support, I’d recommend...

the customer service here is awful. "what do you need" is not how you greet paying customers. how about a "hello" or even "how can I help you?". instant turn off- I'll go somewhere else that actually appreciates my business. also they had a sale- 3 air bars for $30- and when I got home I realized they didn't even apply the discount. I was too fed up to even go back and deal with the rude employees over $8, but safe to say I won't be...