Rent-A-Center — Local services in Round Lake Beach

I got a living room set, and A bedroom set when the movers moved my furniture ended up getting mud all over my brand new carpet of my condo without wearing booties very unprofessional and then my king size bed it was falling apart installation with a week I also seen the movers in the Rent-A-Center truck smoking weed And also smelled it because I went out there to see if I can help outside on the property in front. Seem to be high during installation of my furniture during a late night. Might explain why my furniture and bedroom set is falling apart The furniture is cheaply make and sold for more And a never receive all the pieces to my bedroom set to my Bed. And they call harassing if you forget a one time payment even if your a busy person.that is...

Horrible horrible experience. Not only after missing one payment did the assistant store manager Lois not only swear at my sister after calling her twice and saying it was the wrong person. They came to knock on my door. Broke the wood off of my door from kicking it. And Lois decided it was a good idea to kick my plant that was glass that my daughter made me for mother's day down my front porch. Looked and laughed as it broke into a bunch of pieces. I do have video and I will be pressing charges. I am appalled by their behavior as not only people but managers. Wow is all I can say. Virgins rent to own has been a pleasure to work with! Great service and products. Avoid...

All my knobs on my dresser came off within the first week of receiving bedroom set. Also the rent a center on Rollins in Roundlake ILL s the absolute worst store to rent from if you are one date past door they are calling you non stop. They also come to your house non stop even if you call them and set up a payment arrangement due to life hardships. It’s literally borderline stalking . It should be illegal the way they hawk you down. They sent text, emails, call references , they call you all day it’s so annoying and ridiculous . I literally didn’t pay my rent to pay them off completely to get them off my back. I’m glad I paid them and never look forward to rent...