Tonight I had my final straw with this Taco Bell. In the past, I have paid for extra tomatoes, and gotten a very lackluster proportion compared to the one in Lindenhurst, especially because I pay extra for them. Also, every time I order the breakfast bowls, my potatoes are burnt. Tonight I went with some friend for dinner, and it will be the last time I return to this location. At multiple locations, I have ordered a 5 dollar box, and upgraded the burrito to a Doritos locos Taco. At Multiple Locations!!!!! Because I prefer hard shell and they got rid of my hard shell taco box. Every time I actually spend probably 7-8 bucks instead of 5 with all my upgrades, meaning Taco Bell is only profiting more off of me anyways, and I don’t mind. Tonight, when I asked, there was not one person who was willing to make this happen. No one was willing to go the extra mile as other locations have. Their excuse was “well there’s not a button for it.” I’ve been a server before and I know for a fact that if someone asks for something that there isn’t a button for you charge a miscellaneous price, whether that be 99¢ or $2. I’m willing to pay that price, but again, no one was willing to even see if that was a possibility or make that happen as many other locations have. They cost themselves 4 dollars tonight, which may not seem like a lot now, but as a person who goes to Taco Bell a lot, those 4 dollars add up. I would avoid this Taco Bell at all costs, from lackluster proportions, to burnt food, to terrible customer service. Go to the Lindenhurst one and save yourself the trouble. I will not return to this location In the future.