I usually love this store. They have great inventory and the staff is usually friendly. I will say there bags are very pricy compared to other re-sale or consignment stores. I recommend Style Encore if you want a designer luxury bag or shoes. Today I went in and very excited and ready to buy a lot of pieces because Iâm traveling soon and needed some vacation pieces as well as visit family members so I was also looking for some pretty tops for them. I started to fill up my basket pretty quick and I noticed one of the staff members whose name is Vera, kept walking past me looking me up and down. I was dressed in sweatpants and a sweatshirt so I didnât look my best. I did start to feel judged. Then after the 4th time walking past me she tells me that the wrack I was looking at was not for sale. Confused I asked âwhat do you mean, not for sale?â And she repeated âthis wrack is not for saleâ I started to get a little annoyed because I was like how is this wrack not for sale ?? She proceeds to look at my basket and said âall that and everything in this section is regular price itâs not sales or clearanceâ and she pointed at the clearance section and said âthatâs for sale and clearanceâ and I looked at her with a blank stare because I just couldnât believe what she was telling me and the attitude she was having. I proceeded to say âUmmmmm⌠okay thank youâ and ignored her after. She didnât say that to absolutely anyone else in the store just came up to me and told me that I was in the wrong section. For reference my mother and I were the only Latina women in the store all the other women were also dressed in sweats and leggings but were White Caucasian đ𫤠I felt discriminated and felt like that scene from âPretty Womanâ I did end up buying a few pieces but wow very...
   Read moreU wanna waste your time and/or get $ lower than what u would get at the many other resale stores in Austin? Then sell at this place. Let me preface this Iâve been a reseller from when the only place to resell was Buffalo Exchange. 2010 till now(2025). This is a full-time job for me. Iâm good at it so I know my shi* . Now no one is expecting Clothes Mentor to buy everything in ur bag(s) but cmon the resellers know whatâs selling/brands etc cause nobodys got time to waste. Plus there are at least 10 + shops to choose from on any given day why choose this place when theyre never buying like the other resale shops?!?. Theyâre being super picky on buying because they donât wanna spend money when the inventory they already have ainât moving. The last store that was buying sparsely like this store was the Style Encore that was off 183 north. Their buyers failed them⌠store was full of a whole lotta nothing and they shut down. Donât waste ur time here BUT if u must make sure to get a receipt for what theyâve taken and confirm the items in the bin n the...
   Read moreI really wanted to have a positive experience selling here as I love stores like this and shopping second hand. I brought in two tubs of clothes once they began buying and they only took a handful of items. Honestly that wasn't really the part that bothered me, it was more of the manager (?) talking down to me when I came to pick up the clothes. She said that I had a "cute" style but they are really looking for adult women clothes and not really my teenage style. I am in my early twenties, but I am also a teacher and have to dress professionally on a daily basis. Most of what I brought in were these kinds of clothes, a lot from boutiques, TJ Maxx, Old Navy, and adult sized stores (not juniors). I look young so I guess she just judged me based on what I looked like and not what I actually brought in, I guess she also didn't bother looking at my age when checking my ID. I might wait to shop here for awhile which is pretty...
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